Employment Consultant, Integrated Employment Services (Scarborough)

Job Title: Employment Consultant

Program: Integrated Employment Services (IES)

Contract Length: 1-year contract with opportunity for extension

Location: Scarborough

ACCES Employment is a leader in connecting qualified jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario, and Canada. ACCES helps more than 56,000 job seekers each year at seven locations in the GTA. As a charitable not-for profit organization, ACCES provides employment services that connect jobseekers, including newcomers, youth, women and refugees to jobs that reflect their skills and experience. We provide customized job search programs that meet the unique needs of our jobseekers. Our vision is to achieve a fully inclusive labour force that reflects the diversity, skills and experience of Canada's population.

We are looking for skilled talent who thrives in a flexible and innovative environment. ACCES offers an excellent benefits package, an RRSP matching program, and an Employee & Family Assistance Program.

The Employment Consultant is responsible for providing integrated employment services for clients. The individual in this position will work in collaboration with their project team and other ACCES employees, along with community partner agencies.

Duties and Responsibilities:

• Provide culturally sensitive employment services including intake and assessment, one-to-one and group employment counseling, and referrals.
• Facilitate workshops that will prepare clients to market themselves to employers and to find and maintain employment.
• Develop and maintain positive relationships with community organizations and partners to make appropriate referrals.
• Maintain an active caseload, including all file management responsibilities.
• Advocate on behalf of clients whenever necessary, including support in areas of employment, skills training, social assistance, and equitable access to services.
• Meet monthly statistical requirements and maintain professional and effective information tracking systems on all activities performed.
• Conduct needs assessments and career testing in individual and/or group settings.
• Provide professional support to clients using ACCES resource services.
• Develop relationships with private and public sector employers in order to market ACCES services and clients and place clients in jobs.
• Participate fully and responsibly as an equal member of an employment consulting team.
• And other duties as assigned.

Qualifications and Experience:

• A post-secondary education in Career and Work Counseling, Social Services, Adult Education, or a related field and/or 5 years related work experience.
• Experience in supporting job seekers facing complex barriers, including persons with disabilities (PWDs), newcomers, and other individuals from diverse and underrepresented groups is strongly preferred.
• Experience with Integrated Employment Services (IES) is preferred.
• Prior experience with Employment Ontario programs is considered an asset.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills and self-management skills to work effectively with clients, co-workers, outside agencies, and employers.
• Thorough knowledge of all facets of job search and career development including an understanding of labour market trends and resources.
• Demonstrated ability to conduct outreach/marketing of clients and services to employers.
• Experience in case and file management is required.
• Excellent presentation and facilitation skills.
• Proficient in MS Office, with experience using online platforms and database management systems such as Salesforce, EOIS-CaMS, and CaseFLO.
• Online facilitation experience is a strong asset (in particular, experience with using Zoom, MS Teams, and Webex).
• Fluency in a second language will be considered an asset.
• Flexibility to work occasional evenings and weekend hours.

Job status: Unionized

Contract Duration: 1-year contract with opportunity for extension

Salary: $59,658.42 per annum (as per Union salary grid), prorated to contract duration

We are currently on a hybrid work schedule, working in the office and from home. This hybrid work schedule is subject to change based on business requirements.

ACCES Employment is committed to equity, diversity, and inclusion in our workplace and in our recruitment processes. We encourage applications from members of all racialized groups, gender identities and sexual orientations, Indigenous persons, and persons with disabilities.

Equity, Diversity, and Inclusion are central to our mission, values, and operations. We foster an inclusive workplace where every employee feels a sense of belonging. Our diverse team generates innovative solutions to complex challenges, supporting our vision for an inclusive labour market in Canada. We recognize the value of workplace diversity and leverage it to develop services that meet the broad needs of our clients. Through partnerships and effective service delivery, ACCES promotes equity for marginalized populations.

Accessibility and Accommodation: ACCES Employment is also committed to developing inclusive, barrier-free selection processes and work environments. Please advise our HR representative or hiring manager of any accommodation measures that are required. Information received relating to accommodation measures will be addressed confidentially.