Management Policy Support

The Management Policy Support role provides critical project, governance, and analytical support to the Identity and Access Management (IAM) Policy Squad within the Cyber Security organization. This position plays a key role in policy workstream planning, governance operations, data analysis, and stakeholder communication. The ideal candidate will bring strong analytical expertise, experience in financial services, and the ability to support global governance programs with accuracy and consistency.

Key Responsibilities

• Provide project support for the IAM Policy team, including Jira management for policy planning, tracking, and change management
• Manage the IAM cyber controls tool certification program and support its transition from project mode to business-as-usual operations
• Coordinate with certification leaders across the IAM organization to ensure timely and accurate completion of certification activities
• Support the revamp of IAM security blueprints, including content development and communication support
• Perform analysis and develop materials to support IAM policy reviews, governance decisions, and program initiatives
• Manage governance administration activities, including Jira boards, Jive sites, and Microsoft Teams channels
• Produce policy program documentation, governance materials, and presentation content
• Prepare and distribute materials for policy governance committees and program meetings
• Record and publish meeting minutes for governance and program forums
• Communicate effectively with global IAM policy and governance stakeholders

Required Skills

• 10+ years of Business Analysis and/or Technology Analysis experience
• Strong experience supporting governance, policy, or compliance programs
• Hands‑on experience using Jira for workstream planning, tracking, and reporting
• Strong data analysis skills to support policy and governance decision‑making
• Experience preparing executive‑level governance materials and documentation
• Proven ability to manage collaboration tools such as Jira, Jive, Microsoft Teams, and Zoom
• Excellent written and verbal communication skills in business English
• High attention to detail, consistency, and accuracy in support functions
• Ability to operate effectively in a global, distributed team environment

Preferred Skills

• Financial services or financial industry experience
• Prior experience supporting cyber security, IAM, or risk/governance functions
• Experience transitioning initiatives from project delivery to business‑as‑usual operations

Education

Bachelor’s degree or higher in an analytical field (e.g., Business, Technology, Information Systems, Analytics, or related discipline)