HR Specialist, Perquisite Programs

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Human Resources

Pay Details:
$81,600 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Be part of a dynamic team that crafts strategies to enhance colleague well-being! As a member of our Retirement, Benefits and Well-being team within Total Rewards, you'll contribute to programs and services that help colleagues feel physically healthy, mentally strong, financially confident, and socially connected.

Role Summary

You will lead a set of colleague perks and special benefit programs in Canada.

You will:

• Act as the subject matter expert for your programs
• Provide advice and guidance to business partners and HR teams
• Design, manage and improve programs from start to finish
• Ensure programs meet business needs, colleague needs, and compliance requirements

What You'll Be Responsible For

1. Program Ownership (End-to-End)

Manage the full lifecycle of assigned programs, including:

• Colleague vehicle program
• Scholarship program for colleagues' dependents
• Colleague banking discounts (and retiree access)
• Colleague discount programs (e.g., gym partnerships)
• Any new programs added in the future

What this means:

• Design or update programs
• Launch and manage them day-to-day
• Monitor costs and usage
• Resolve issues and improve the experience

2. Subject Matter Expertise & Advice

• Act as the go-to expert for your programs
• Provide clear, practical advice to HR partners and business leaders
• Stay current on market trends and legal requirements
• Recommend changes to keep programs competitive and compliant

3. Program Design & Improvement

• Review program performance and identify improvements
• Use data, feedback and market research to support recommendations
• Build simple business cases for changes
• Help get approval and implement updates

4. Stakeholder & Vendor Management

• Work closely with internal partners (e.g., HR, Finance, business units)
• Manage external vendors that deliver parts of the programs
• Monitor vendor performance against agreed service levels
• Resolve issues and improve processes

5. Communication & Colleague Experience

• Create and manage colleague communications for your programs
• Ensure information is clear, simple and easy to access
• Maintain program content on internal sites and materials
• Respond to colleague questions and escalations as needed

6. Risk, Compliance & Governance

• Ensure programs meet internal policies and external requirements
• Maintain strong processes and controls
• Identify and manage risks; escalate when needed
• Keep documentation up to date

7. Data & Reporting

• Track program usage, trends and costs
• Use data to identify issues and opportunities
• Share insights to support decision-making

Education & Experience

• Undergraduate degree
• 5+ years of relevant experience

Skills & Qualifications

• Knowledge of colleague benefits or similar programs
• Strong program management skills (can manage work from end to end)
• Ability to analyze data and make practical recommendations
• Strong problem-solving skills
• Clear and simple communication (written and verbal)
• Ability to manage multiple priorities and deadlines
• Strong relationship management and influencing skills
• Comfortable working with Microsoft Office tools

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet