Payment Onboarding Project Specialist

Coordinate merchant onboarding for Jonas Club Software, combining client communication, project scheduling, and payment gateway knowledge across club implementations.This Payments Implementation Specialist manages the client journey from pre-implementation meetings through go-live. You will serve as the primary contact, provide status updates, track documentation, and coordinate internal and partner resources. Your work supports Online Payments, PAP, POS, Hotel, and MPOS implementations.Key Responsibilities:
Lead kickoff meetings and establish implementation timelinesAct as primary client contact throughout onboardingCoach clients through merchant documentation collection and validationMonitor progress and address delays, risks, and implementation issuesProvide client training, walkthroughs, and regular project updatesRequirements:
Three or more years of client onboarding or project coordination experienceStrong verbal and written communication skillsExperience managing multiple concurrent projectsExperience with CRM, project management, and ticketing systemsKnowledge of PCI DSS and payment security best practicesUse organized client coordination and payment onboarding expertise to keep Jonas Club implementations moving toward successful go-live.
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