Crew Scheduler

Job Summary

The Crew Scheduling position is responsible for the staffing of pilots and cabin crew for all Porter flights, ensuring safe, efficient, and compliant flight operations.

Duties & Responsibilities

• Ensure timely staffing of pairings according to company needs while ensuring compliance with company policies and procedures (FOAG) and government regulations (CARs)
• Monitor Porter’s daily schedule for potential crewing issues and address any concerns
• Provide timely and courteous communication with crew as required for assignments and re-assignments
• Monitor and issue book-off and CTT reports
• Assist in overseeing ‘month of’ execution of pilot line training plan and make adjustments to the training plan as necessary
• Review credit requests and action credit adjustments as necessary
• Arrange hotels and transportation for crew members
• Arrange crew reservations for deadheads
• Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
• Other duties as assigned by the Supervisor, Crew Scheduling and the Manager, Crew Scheduling

Behavioural Competencies

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
• Teamwork: Working collaboratively with others to achieve organizational goals.
• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

Qualifications

• Detail-oriented with the ability to multitask
• Ability to work well under pressure and prioritize
• Quick learner and ability to be assertive
• Team player
• Excellent communication skills, both written and verbal, in the English language
• Understanding flight crew working environment
• Dependability (must have a clear attendance record and reliable on-time reporting for work)
• Must be available for shift work which includes overnights, weekends and holidays
• Able to work 12-hour shifts
• Fluent with many different forms of computer software including, Microsoft Office and Google Suite
• Ability to obtain necessary security clearances
• Post secondary education in Aviation is an asset
• Previous airline operational experience is an asset
• Experience with Skywise (formerly Navblue) N-OC, Lufthansa NetLine, or other airline crewing software is considered an asset.

Location

Toronto (Billy Bishop Toronto City Airport - YTZ)

Company Description

Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves North America, including a coast-to-coast domestic Canadian network, the U.S., Mexico, the Caribbean and Central America. Headquartered in Toronto, Porter is an Official 4 Star Airline in the World Airline Star Rating. Visit or follow @porterairlines on Instagram, Facebook and X.