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Senior FSCM Consultant

sa.global

Position Overview

We offer a career with growth opportunities in a dynamic, collaborative, and supportive organization. We also have a strong and ethical working culture. If you want to work with a team that is passionate about their work while also having a good sense of fun, you might have just found what you are looking for!

sa.global is looking for a skilled

D365 Finance & Supply Chain Management Consultant in Canada to join our dynamic

Managed Services team. In this role you will deliver high-quality functional support and consultancy services for D365 FSCM, with a strong focus on Supply Chain Management modules. You will work closely with clients to optimize their systems, resolve complex issues, and ensure long-term platform stability and value.

This is a mid-to- senior level role for an established consultant with strong SCM expertise.

Areas of Responsibility

  • Provide hands-on functional support and consultancy for D365 Finance & Supply Chain Management within agreed Service Level Targets
  • Act as a subject matter expert for Supply Chain Management modules, including Procurement, Inventory, Warehouse, and Logistics
  • Analyze, troubleshoot, and resolve complex business and system issues
  • Collaborate with client stakeholders to improve system usage and business processes
  • Proactively identify risks, recurring issues, and optimization opportunities
  • Collaborate with team members as part of a global division
  • Recommend improvements to internal support methodologies and processes, along with proposed solutions
  • Recognize opportunities for additional service offerings or enhancements that can benefit clients
  • Liaise with Microsoft and ISV partners where required
  • Support release management, testing, and deployment activities
  • Contribute to knowledge base documentation and best practice guidelines
  • Identify opportunities for additional services and client value
  • Maintain a professional and trusted advisor relationship with clients
  • Commit to continuous learning and certification development

Skills And Experience

  • Strong hands-on experience with Dynamics 365 Finance & Supply Chain Management
  • Experience with Finance modules (GL, AP, AR, FA, Budgeting)
  • Proven expertise in Supply Chain Management modules (Procurement, Inventory, Warehouse, Planning, Logistics)
  • Strong understanding of end-to-end supply chain and operational processes
  • Experience working in Managed Services or post-implementation support environments
  • Ability to manage complex functional support scenarios
  • Confident in providing client-facing consultancy and advisory services
  • Strong analytical and problem-solving skills
  • Ability to manage multiple priorities in a fast-paced environment
  • High attention to detail and quality standards
  • Excellent communication and stakeholder management skills
  • Experience with integrations, ISVs, and reporting tools
  • Exposure to Power Platform and automation
  • Experience supporting global or multi-entity environments

Education

  • Bachelor's degree in Information Technology or equivalent professional qualifications
  • Relevant Microsoft certifications are preferred
Vacancy posted 2 days ago
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