Nordic Spa Administrator

Nordic Spa Administrator

Kananaskis Nordic Spa | Kananaskis, Alberta
Full-Time, Hourly | Reports to the General Manager

The Opportunity

Great guest experiences depend on a strong team behind the scenes. At the Kananaskis Nordic Spa, our Administrator keeps information accurate, systems organized and important deadlines on track giving our operational leaders the support they need to focus on their people and our guests.

Reporting to the General Manager, you will support financial administration, daily revenue reconciliation, payroll coordination and day-to-day administrative needs. If you enjoy working with numbers, bringing order to busy days and following details through to completion, we would love to hear from you.

What You’ll Do

Financial & Payroll Administration

• Complete daily revenue audits and reconcile cash, credit card, point-of-sale and other transactions.

• Investigate discrepancies and resolve or escalate them promptly.

• Process invoices, expenses and supporting financial documentation accurately and on time.

• Support payroll administration, including coordinating required information and employee changes with leaders and People & Culture.

• Prepare financial and operational reports and support month-end accounting requirements.

• Assist with expense tracking and budget monitoring, maintaining organized records for reporting and audits.

Operational Support

• Provide responsive administrative support to the General Manager and department leaders.

• Maintain accurate, accessible and current administrative records, files and systems.

• Coordinate office supplies, purchasing, receiving and administrative inventory as required.

• Track deadlines and follow up on outstanding information, approvals and documentation.

• Anticipate administrative issues and help resolve them before they affect daily operations.

• Identify practical ways to simplify processes, improve accuracy and reduce unnecessary costs.

Team Collaboration

• Work closely with spa departments, People & Culture and Corporate support teams.

• Handle guest, employee and business information with confidentiality and discretion.

• Communicate clearly and help make administrative processes easy for employees and leaders to navigate.

• Follow through on commitments, ensuring teams have the information and support they need.

What You Bring

• Previous administrative experience, ideally in hospitality, wellness or another service-focused environment.

• Strong financial aptitude, attention to detail and confidence working with numbers.

• Excellent organizational skills and the ability to manage competing priorities and deadlines.

• Clear, professional written and verbal communication.

• Sound judgment when handling sensitive and confidential information.

• Proficiency with Microsoft Office and a willingness to learn new technology.

• Experience with point-of-sale, payroll, accounting, property management or similar business systems is an asset.

• A collaborative approach, strong problem-solving skills and reliable follow-through.

Schedule & Work Environment

This full-time, hourly position generally follows regular business hours, with occasional flexibility required to meet payroll, month-end, audit and reporting deadlines.

You will work primarily in an indoor office environment, with regular interaction with leaders, employees and business partners and movement throughout the spa. Duties include extended computer use, sitting, standing, walking, bending, reaching, using stairs and carrying routine office supplies and files. When moving through operational areas, you may encounter changing temperatures, humidity, steam and wet or slippery surfaces.

Your accuracy creates confidence. Your organization helps teams stay focused. Your follow-through keeps the day running smoothly.

Bring your skills to the Kananaskis Nordic Spa and help support an exceptional experience for our guests and our people.