VP Network Operations

Job Responsibility:

Job title: VP Network Operations

Department: Advanced Networks

Location: Canada Remote and/or Hybrid Office if in Calgary, Alberta

Supervisor: President -Advanced Networks

About Network Innovations:

Keeping people connected anywhere on the planet is more than just our expertise - it's our mission. Network Innovations is a technology and systems integrator that provides secure and seamless global communications solutions. Our customers conduct some of the most important work on the planet, whether it's helping a remote island rise again after a hurricane, defending a country's borders, preventing a catastrophic power grid failure… you get the gist. What this means for our team is that we come to work each day knowing that it matters. We're forward-thinkers and problem-solvers who thrive on challenges, with determination, integrity, humility, and respect at our core. If you're looking to grow with an organization that values collaboration, diversity, and learning, you're in the right place.

Job purpose:

We are seeking an experienced and dynamic professional to fill the role of Vice President of Network Operations. The ideal candidate will have a strong background in satellite communications, SD-WAN (Software-Defined Wide Area Network), aggregation technologies, and project management.

Duties and responsibilities:

• Strategic Leadership: Provide strategic direction for the network operations department, aligning objectives with organizational goals. Develop and implement plans to optimize network performance and reliability.
• Satellite Communications Expertise: Possess in-depth knowledge of satellite communication systems, ensuring efficient and secure data transmission. Stay abreast of industry trends and emerging technologies to enhance the organization's competitive edge.
• SD-WAN Mastery: Demonstrate expertise in SD-WAN solutions, overseeing the design, implementation, and maintenance of SD-WAN networks. Optimize network connectivity, reduce latency, and enhance overall performance.
• Aggregation Technologies: Lead initiatives related to network aggregation, ensuring efficient data handling and resource utilization. Evaluate and implement technologies that improve network efficiency and scalability.
• Project Management: Direct and manage network-related projects from initiation to completion. Coordinate with cross-functional teams to ensure projects are delivered on time, within scope, and within budget.
• Performance Monitoring and Optimization: Implement robust monitoring systems to track network performance and proactively address issues. Continuously optimize network infrastructure to meet evolving business needs.
• Vendor Management: Cultivate and maintain relationships with technology vendors. Negotiate contracts, oversee service level agreements, and ensure vendors meet performance expectations.
• Compliance and Security: Ensure network operations comply with relevant regulations and standards. Implement and enforce security measures to safeguard against cyber threats and unauthorized access.
• Team Leadership: Build and lead a high-performing network operations team. Foster a collaborative and innovative work environment. Provide mentorship and professional development opportunities.

Qualifications:

• Bachelor's or master's degree in a relevant field.
• Proven experience in a leadership role within network operations.
• Extensive background in satellite communications, SD-WAN, and aggregation technologies.
• Strong project management skills with a track record of successful project delivery.
• Excellent communication and interpersonal skills.
• In-depth knowledge of industry best practices and emerging trends.
• Ability to make strategic decisions and solve complex problems.
• A willingness to embrace and live the core values of Network Innovations.

Direct reports:

• Currently a team of six people.

Working conditions:

This position typically operates in a professional office environment. This position will normally have office hours of 8am to 5pm local time, 5 days a week. However, the incumbent must be available 24/7 x 365, within reason, to address issues in the IT environment. Ability travel globally will be required. Must have a valid passport. This role routinely uses standard office equipment and software. If located in Calgary, Alberta area, a Hybrid work schedule will apply. Potential for remote work if outside of Calgary but located in Canada.

Physical requirements:

Sitting and using a computer for extended periods of time.

Disclaimer Statement: This lists the essential functions of the position and is not intended to include every job duty and responsibility specific to a position. An employee may be required to perform other related duties not listed above provided that such duties are characteristic of that classification .

Job Types: Full-time, Permanent

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday

Education:

• Bachelor's Degree (required)

Experience:

• Satellite Communications, SD-WAN & aggregation technologies: 3 years (preferred)
• Network Operations leadership: 3 years (required)

Work Location: Hybrid remote in Calgary, AB