Director, Enterprise Customer Success & Renewal Strategy
$165.8k - $240.4k per yearSalesforce
A leading CRM company is seeking a Director of Customer Success Management in Metro Vancouver. This role involves leading strategies for customer success and renewal plans, managing a team, and aligning closely with sales. Ideal candidates will have over 8 years of leadership experience, expertise in customer success, and familiarity with industry trends. The position offers a competitive salary ranging from CAD 165,800 to CAD 240,400, along with opportunities for team collaboration and strategic growth.#J-18808-Ljbffr
- ..., QC | Toronto, ON | Halifax, NS) Reports to: Head of Customer Support & Success About Us Trolley is the payouts platform for the internet... ..., analyze data/metrics/industry trends, and implement strategies that showcase how customers can enhance their workflows and...Suggested
- Build trusted enterprise relationships while leading customer success operations, renewals, and escalations across a fully remote Canadian-based mandate.This hands-on Head of Customer Success & Support will manage senior stakeholder relationships across enterprise organizations...SuggestedRemote work
- Lead enterprise customer success at Dialogue through strategic account management, executive relationships, and bilingual French-English communication... ...hybrid leadership role is based in Montreal or Toronto.As Director, Customer Success, Enterprise Account Management, you will...Suggested
- ...Drive renewal performance and customer value at Fable using commercial management, usage analysis, and cross-functional... ...account coordination. This senior customer success role owns retention and renewal execution across enterprise accounts. You will connect product usage...Suggested
- A leading CRM provider is seeking a Director of Customer Success Management in Toronto, Canada. This role will lead customer success strategies, drive team excellence, and manage relationships for Signature Success Plans. The ideal candidate will have over 8 years in leadership...Suggested
- Director, Customer Success, Enterprise Account ManagementAbout this positionAbout Dialogue Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform, we provide exceptional online health and wellness programs (primary care, mental health...Long term contractInternshipRemote work3 days per week
- Drive retention and renewals at ScalePad as a Customer Success Manager managing SMB partners across the customer lifecycle. Use product knowledge and commercial judgment.As part of ScalePad’s Revenue team, you will own customer and commercial outcomes across a large partner...Contract work
- ...combining frontier agentic AI, an enterprise-grade platform, and deep... ...intensity, staying close to our customers, and pushing each other for... ...an Enterprise Customer Success Manager, you'll play a critical... ...metrics, and other KPIs to drive strategies ensuring client satisfaction...Work at office
$80k - $95k per year
...care possible. The OpportunityWe’re looking for a Customer Success Manager to lead strategic enterprise customer accounts. This opportunity is for a compassionate... ...performance end-to-end, from implementation through renewals and scale-ups, for enterprise agencies and strategic...Summer workWork at officeRemote work1 day per week$100k - $120k per year
...marketplaces. We make it easier for our customers to transact, manage, and grow... ...customers, ranging from enterprises like Snowflake, Workday,... ...an Enterprise Customer Success Manager to join our growing CS... ...digests, automationsFacilitate renewals and manage the renewal process...Long term contractWork at office- Lead enterprise customer success at Cambio through strategic relationship management, onboarding, and quantitative sustainability reporting. This... ...GRESB, TCFD, and CDP reporting processesDrive retention, NPS, renewals, and account growthRequirements: Five-plus years in...
- Lead enterprise customer success for Fours in Vancouver, using strategic account management and proactive customer engagement across a hybrid schedule... ...onboarding, adoption, engagement, retention, and renewal. You will manage implementations, understand customer goals...
$168.5k - $221.88k per year
Role OverviewIn this Strategy and Operations, Customer Success role, you will drive the strategy, processes, and data-driven insights that empower our Customer... ...-sales touch points from onboarding through support and renewal. Support Strategic Planning: Collaborate with Finance...Work at office- Enterprise customer success expertise meets product adoption analytics at Axon, supporting safety and justice customers through strategic partnerships... ...The position focuses on adoption, engagement, escalations, renewals, and customer feedback.Key Responsibilities: Build...
$165.8k - $240.4k per year
Join to apply for the Director, Customer Success Management role at Salesforce . About SalesforceSalesforce is the #1 AI CRM, where humans... ...who wish to get the most value out of Salesforce with an enterprise experience, they purchase our Signature Success Plan....$243k - $365k per year
...simplifying tasks. Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries... ...more. About the RoleMotive is seeking a Director of Customer Success/ Account Management in Canada to lead a growing...Long term contractTemporary workInternship- ...-performing culture. The Scotiabank Enterprise Strategy group is a high-performing central team... ...Reporting to the VP, Enterprise Strategy, the Director will work closely with senior... ...creativity, curiosity, and celebrates success! We offer a competitive rewards package...
- ...Future of Competitive Intelligence The Customer Success team is hiring You're the person who... ...a Senior Customer Success Manager, Enterprise at Klue, you own the full customer relationship, from onboarding through renewal and expansion. You're the connective tissue...Full timeContract workWork at officeImmediate start
- ...place. Let’s build what’s next, together. About the RoleThe Enterprise Customer Success Manager plays a key role in driving the success and... ...Success Initiatives Develop and execute customer success strategies that improve satisfaction, onboarding, retention, and revenue...InternshipRemote workWork from homeFlexible hours
$115k - $150k per year
About FableGlobal enterprises work with Fable to make products more accessible... ...live with disabilities. Our customers include global leaders like... ...a Senior Enterprise Customer Success Manager to own customer... ...and adoption through renewal, with direct accountability for...Long term contractContract work- Lead enterprise customer success for Skydio’s Canadian accounts, combining implementation expertise with proactive adoption and expansion management... ...customer loyalty, and shape Canadian customer success strategy.Key Responsibilities: Manage implementation projects for...Remote work
- ...of todays market, eliminating disconnects between pricing strategy and rebate execution. We help companies to increase... ...can be part of our journey.Job Summary As a Senior Customer Success Manager, Enterprise, you will be assigned to work with predominantly our largest...Internship
- Role Overview We are seeking a Customer Success Manager to drive retention, expansion, and long... ...onboarding, implementation, adoption, renewal, and expansionBuild relationships with... ...Retention (NRR) and expansion across enterprise restaurant accountsFast, successful deployments...Long term contractTemporary workInternship
$250k per year
...remote-first teams are essential to our success. We empower our Dream Team members with... ...all. About The Position: As the Director, Customer Success Managers , you own gross retention... ...who protect the customer base, manage renewals, and drive natural expansion through...Full timeContract workLocal areaRemote workWorldwideFlexible hours- Own enterprise customer growth at Klue through renewals, expansion, and AI platform adoption. Work office-first with hybrid flexibility in Vancouver, Toronto, or London.As a Senior Customer Success Manager, Enterprise, you manage relationships from onboarding through renewal...Work at office
- Enterprise customer success leadership at Axon centers on strategic partnerships, project management, and product adoption with larger customers. Travel requirements range from 25% to 35%.As a Customer Success Manager, you will understand customer workflows, structures, and...
- Lead customer implementation and adoption for Skydio’s Canadian public... ...customer value.As Customer Success Manager, you will own... ...sales success processesTrack enterprise implementation projects and technology... ...adoption, expansions, and renewals across assigned accountsRequirements...Remote work
- Enterprise customer success leadership and project management define this remote Axon role, serving customers across Canada’s West Coast with 25–35% travel.As Customer Success Manager, you will build strategic partnerships with larger customers and guide their use of Axon products...Remote work
- Lead enterprise customer success at Okta through executive relationships and strategic business reviews, helping customers realize measurable value... ...Sales, Support, Engineering, and Product partnersIdentify renewal risk and expansion opportunitiesRequirements: Five-plus...
- Lead transformational client engagement as the Director of Customer Success with Dialogue in Enterprise Account Management. Excel in relationship-building and strategic oversight for sustainable client success. As Director, you'll report directly to the VP of Customer Success...Long term contract
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