Strategic Technology Procurement Manager

PagerDuty, Inc.

Strategic technology procurement drives PagerDuty’s growth in a hybrid Toronto workplace, using software negotiations and AI tools to improve purchasing.As Procurement Manager, you will partner with Product, Engineering, Marketing, and GTM teams. You will guide vendor strategies, executive stakeholders, and complex technology agreements. The individual contributor role focuses on SaaS, cloud, software, and professional services procurement.Key Responsibilities:
Advise executive leaders on procurement strategy and supplier intelligenceDesign long-term strategies for SaaS and infrastructure vendorsLead supplier quarterly business reviews and performance KPIsNegotiate global software contracts and commercial termsOptimize P2P workflows using AI and automation toolsRequirements:
3+ years in procurement, sourcing, or vendor managementSoftware, SaaS, and technology category experience2+ years managing P2P and Source-to-Contract processes2+ years negotiating software contracts, especially SaaSExperience partnering with Product, Engineering, or IT stakeholdersShape PagerDuty’s technology procurement strategy through executive partnership, SaaS negotiations, vendor planning, and AI-enabled workflows.
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