Manager, Canada Region

Description

THE ORGANIZATION

The Entrepreneurs’ Organization (EO) is a high-quality support network of 18,000 business founders and owners in 220 chapters and 80 countries worldwide. EO’s purpose is to move the world forward by unlocking the full potential of entrepreneurs. Since 1987, EO has helped entrepreneurs achieve transformational growth through the power of life-enhancing connections, shared experiences, and collaborative learning. Guided by EO’s core values: trust and respect, thirst for learning, think big, be bold, and together we grow, EO’s international staff collaborates successfully across diverse cultures. As an EO employee, you will gain access to the world’s top experts in entrepreneurship, grow beyond your perceived limits, and make breakthroughs as you refine and realize your personal goals. EO’s competitive total rewards package, flexible work environment, and generous professional development resources are frequently cited as among the most popular benefits of working at EO.

POSITION SUMMARY

The Regional Manager (RM) is a critical leadership and relationship role within Entrepreneurs’ Organization (EO), serving as the primary staff partner to a portfolio of chapters and regional volunteer leaders. Acting as the connective tissue between chapters, regional leadership, and global priorities, the RM ensures chapter health, leadership effectiveness, and alignment to EO standards while enabling sustainable growth and long-term impact.

Through trusted relationships, sound judgment, and strong operational execution, the Regional Manager supports chapters through key moments—strategic planning, leadership transitions, growth initiatives, and challenges—while elevating insights from the field to inform regional and global decision-making. This role is essential to maintaining consistency, quality, and momentum across EO’s regions worldwide.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Chapter Relationship Management

• Manage a portfolio of up to 14 chapters as the primary staff relationship owner.
• Serve as the main liaison to Area Directors (ADs), Chapter Staff, and Chapter Presidents.
• Organize and attend at least one monthly touchpoint with ADs, Chapter Staff, and Presidents.
• Address operational and member-related issues and escalate risks or concerns as appropriate.

Chapter Health, Growth & Standards

• Support healthy, sustainable chapters by reinforcing EO standards and identifying risks, including at-risk chapters, launches, closures, and critical incidents.
• Encourage growth and retention strategies by acting as the primary liaison to Growth & Member Engagement Directors, Experts, and Chapter Chairs.
• Collaborate with the Growth Portfolio on growth forecasting, incentives, and dashboards.
• S erve as the liaison between chapters and the EO Renewal Team, supporting payment processes, troubleshooting, and quarterly follow-ups.

Strategic Planning & Summits

• Act as regional product ambassador with deep product knowledge
• Support chapter strategic planning and ensure alignment with regional and global priorities.
• Promote, support, and attend Strategy Summits (Annual, Mid-Year, and Long-Term Planning) within assigned chapters.
• Collaborate with facilitators to support clear summit outcomes.
• Assist in ensuring summit attendees have completed required Chapter Officer Training.

Regional and Global Programming Support

• Act as Project Manager for key regional events, including Presidents Meetings, Chapter Staff Events, Leadership Summits & Other Regional Events
• Support additional leadership events such as the Global Leadership Conference (GLC), Regional Leadership Academies (RLA), and alignment meetings.
• Encourage cross-chapter and cross-regional engagement and represent the region at key events.

Leadership Pipeline & Stakeholder Management

• Consult with and support the Regional Director in building a strong leadership pipeline and engagement strategy.
• Support Path of Leadership (POL) processes by: Promoting and communicating leadership opportunities, driving awareness and submissions, supporting interview coordination as needed
• Attend and engage in Multi -Functional Director (MFD) and Expert interviews for roles supported by the RM.
• Maintain strong collaboration with key stakeholders involved in interview and ratification processes.

Regional Council & Director Support

• Serve as staff liaison to Area Directors, Growth & Member Engagement Directors, and Experts.
• Support Directors in preparation for Regional Council meetings.
• Contribute regional insight and expertise to long-term (3-year) regional strategic P lanning.

Data, Insights & Feedback

• Capture, analyze, and generate data-driven insights using EO systems and tools to support regional programming and decision-making.
• Track chapter status, leadership transitions, and health and growth indicators for forecasting purposes.
• Maintain dashboards related to funding and incentive programs.
• Work collaboratively across regions and portfolios to support chapters and share best practices.

QUALIFICATIONS, SKILLS, AND KNOWLEDGE REQUIRED

CORE COMPETENCIES

• Ability to manage and support a chapter portfolio as the primary staff relationship owner.
• Strong relationship-building and stakeholder management skills.
• Sound judgment in identifying risks and escalating appropriately.
• Ability to reinforce standards while maintaining trusted advisory relationships.
• Strong communication, organizational, relationship-building skills and cross-functional collaboration skills.
• Proven experience serving as project manager for regional events.
• Ability to capture, analyze, and interpret data using systems and tools.

EXPERIENCE & EDUCATION

• Bachelor’s degree or equivalent combination of education and relevant professional experience.
• Minimum 3–5 years of experience in product engagement, program management, product marketing, member engagement, or a related role.
• Experience working in a membership-based, nonprofit, association, or global organization strongly preferred.
• Experience working across multiple regions, cultures, or languages is an asset. Fluency in English is required, other language requirements may vary by region.
• Comfort with regional and global travel (35%), including periods of higher seasonal travel demands.

Mindset & Attributes

• Highly collaborative, adaptable, relationship-oriented and growth-oriented.
• Comfortable balancing structure, ambiguity, and innovation.
• Strategic thinker with a strong sense of ownership, accountability, and service mindset.
• A bility to manage multiple priorities in a fast-paced, globally distributed environment.
• High emotional intelligence

POSTING DISCLOSURES

Compensation : 77,575-90,000 CAD

Candidate Data Privacy Notice : HR Candidate Privacy Notice 2026.pdf

Accessibility / Accommodations : EO will provide accommodations during the recruitment process and employment as required by applicable law. Applicants needing assistance should contact [email protected] .

Artificial Intelligence in Hiring : EO uses artificial intelligence to screen, assess, or select applicants for this role .

Existing Vacancy : This pos ting is for an existing vacancy.

WORK ENVIRONMENT / PHYSICAL REQUIREMENTS

• This role is primarily sedentary/light work and requires regular use of a computer, telephone, and video-conference platforms.
• The role requires the ability to communicate effectively in writing and verbally and to participate in virtual and in-person meetings.
• The role requires travel up to 15%
• The role requires occasional early morning/evening meetings across time zones
• The role requires lifting/moving up to 30 pounds , as applicable.
• Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the role.

EQUAL OPPORTUNITY / FAIR RECRUITMENT

EO is committed to equal opportunity and fair treatment in recruitment and employment.