Multi-Site Clinic Operations Director

Oversee two counselling clinics for Laura Gatien & Associates, coordinating operations, facilities, and people across Saint John and Fredericton.

The Director of Operations & People provides senior leadership for LGA’s growing counselling practice. Reporting to the Founder and CEO, this leader keeps both offices running smoothly while helping therapists and administrative staff do their best work. The position combines multi-site operations, process simplification, team development, and regular collaboration with Clinic Leads.

Key Responsibilities:

• Oversee ongoing operations and facilities across both clinics
• Review clinic processes and simplify systems where appropriate
• Lead and develop administrative staff across their roles
• Support therapists committed to meaningful client impact
• Maintain connection to LGA’s mission and values

Requirements:

• 10+ years leading people in private-sector service organizations
• Background in a clinic, branch, firm, or multi-site operation
• Experience leading within a small to medium-sized business
• Big-picture thinking and process improvement judgment
• Confidence handling accountabilities and difficult decisions thoughtfully

Apply multi-site leadership, operational insight, and people development skills across LGA’s Saint John and Fredericton offices.

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