Fitch Ratings | Senior Director, Tribe Lead

As one of the world’s top three credit ratings agencies, Fitch Ratings plays a critical role in global capital markets by providing supplementary credit analysis, ratings, research, and commentary to financial market participants. For over 100 years, Fitch Ratings has been creating value for global markets through its rigorous analysis and deep expertise, which have resulted in a variety of market leading tools, methodologies, indices, research, and analytical products. Fitch Ratings is part of Fitch Group, a global leader in financial information services with operations in more than 30 countries, which also includes Fitch Solutions. With dual headquarters in London and New York, Fitch Group is owned by Hearst.

At Fitch Ratings, credit analysts play a pivotal role in moving markets, as quality credit analysis is the lifeblood of our organization. With a legacy of over a century, our unique approach to credit ratings offers unmatched opportunities for professional growth. Embracing a “challenger mindset,” you'll join a team dedicated to innovating service to our clients. Our people-driven analysis thrives on collaboration across all levels and locations, surpassing traditional financial modeling. Lastly, as part of our global community, you'll find inspiration, challenge, and support, with ample opportunities for visibility and influence in the global financial marketplace.

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Fitch Ratings is currently seeking a Senior Director -Tribe Lead  focused on AI & Innovation based out of our Toronto office.

About the Team:

Ratings Workflow Solutions (RWS), part of the Ratings COO organization, is a cross-functional, agile team responsible for designing, implementing, and optimizing applications and workflows used by our Ratings staff. Our goal is to streamline processes, mitigate risks, and advance standardization and automation across Fitch’s ratings platforms and workflows.  The team partners closely with analytical, business, and technology staff to ensure our systems support the needs of the Ratings organization and enable our staff to work effectively.   

How You’ll Make an Impact:

We’re looking for an experienced and dynamic leader to build and lead multiple high-impact delivery teams at the cutting edge of Artificial Intelligence (AI) and workflow innovation.  This is your opportunity to be at the forefront of AI and innovation and be a key contributor to our strategy.  You will lead dynamic and collaborative teams that are passional about transforming how we work at Fitch.  If you thrive on scaling proven capabilities, driving change at enterprise scale, and inspiring people to do the best work of their careers, this is your chance to make a company-wide impact—and elevate our AI and workflow capabilities to the next level at Fitch.

The ideal candidate brings strategic AI product leadership and is passionate about driving a strategic vision, fostering collaboration, and delivering tangible business value through innovation. They will bring strong leadership skills, proven experience leading cross-functional teams, and the ability to engage with a variety of stakeholders to deliver innovative solutions.  This individual will work collaboratively within a matrixed organization of operations and technology staff and will serve as a crucial link between analytical groups, technology teams, and product owners to ensure the successful delivery of key outcomes.  Excellent communication, change leadership, and organizational skills are essential for this role.

• Strategic Leadership: Set and communicate a bold, inspiring strategy for the Tribe, ensuring clear alignment with Fitch Ratings’ priorities and the needs of our stakeholders.
• Innovation Mindset : Foster experimentation while maintaining production reliability.
• Change Champion: Proven ability to drive organizational change and technology adoption across diverse stakeholder groups.
• Team Management: Lead, mentor, and manage multiple Product Owners and their respective squads.
• Coordination and Alignment: Ensure organizational alignment by coordinating with stakeholders and IT partners and maintaining a clear understanding of the roadmap across all squads.  Support Squads in identifying dependencies and other execution risks.
• Communication & Priority Setting: Establish and communicate Tribe priorities, focusing on executive-level messaging, including metrics (KPIs and OKRs) and outcomes.
• Delivery Oversight: Oversee the Tribe’s quarterly delivery, ensuring that all squads meet their goals and deliver business value.
• Stakeholder Engagement: Act as a senior point of contact for senior management and stakeholders.  Establish strong and collaborative relationships with senior managers to understand their teams’ priorities and capabilities.
• Resource Management: Work with IT partners to allocate resources effectively across squads to ensure optimal delivery and address any resource constraints.

You May be a Good Fit if:

• You hold a bachelor’s degree and have 10+ years of experience in product ownership or product management, including at least 5 years in a leadership role overseeing multiple teams
• You have successfully scaled AI/ML products from proof of concept to launch
• You are a strong Agile practitioner and hold an Agile certification
• You have a proven track record in strategic planning and delivering workflow solutions at scale
• You are proficient in Jira, Excel, PowerPoint, and Word

What Would Make You Stand Out:

• Understanding of AI governance, model risk management, and regulatory considerations
• Exceptional communication skills, with the ability to engage and influence stakeholders at all levels
• Demonstrated ability to oversee complex projects and excel in a high-demand, matrixed organization
• Prior experience in debt capital markets, financial services or consulting

Why Choose Fitch:

• Hybrid Work Environment: 2 days remote and 3 days in the office
• A Culture of Learning & Mobility: Dedicated training, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

For Toronto: Expected base pay rates for the role will be between $200,000 CAD and $225,000 CAD per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.

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