Account Manager

Account Manager (Vancouver)

Department | Sales and Business Development

Location | Vancouver

As an Account Manager with Deswik, you will leverage your extensive mine planning experience to oversee and grow Deswik’s regional customer base across North America.

• Oversee and grow Deswik’s regional customer base
• Flexible, hybrid schedule: 2 days from home, 3 days in the office
• Apply your skills as a Mining Engineer or Geologist in a unique way

Given Deswik’s global reach, this role will require approximately 30% travel .

What You Will Do:

• Develop new business, manage current accounts, draft proposals and negotiate contracts
• Build collaborative relationships with customer stakeholders, including frontline site teams, general managers, and corporate executives
• Support the planning and delivery of high-quality software implementations and consulting services
• Innovate in applying Deswik technology to solve complex mining problems
• Exceed customer expectations by delivering increased value from existing investments and building genuine partnerships
• Manage customer relationships professionally, addressing any issues or concerns promptly

About You:

• Degree-qualified in Mining Engineering or Geology
• 5+ years’ experience in the mining industry, holding technical or operational positions
• Solid understanding of site operations, and knows what it takes to get things done on site
• Deep understanding of mining engineering and mining technical problems
• You have held previous sales or customer/stakeholder management roles and dealt with commercial negotiations
• Skilled in assembling people, technology, and processes to create mine planning systems
• Strong influencing skills, capable of supporting change management in large organizations and delivering value through your people skills
• You have a restless desire for things to be done better
• In your work, you use both EQ and IQ to solve problems and are known for doing what you say you will do
• You are great with technology and will become literate in the use of Deswik tools.
• Fluency with Deswik tools is a distinct advantage.

Deswik Benefits:

• Flexible, hybrid schedule – we work 2 days from home, 3 days in our Vancouver office.
• Opportunity to display your expertise in both people and technology.
• Engage in global knowledge sharing with our team of over 100 mining consultants.
• You will be trusted to do your job and have support when you need it.
• We’re a business run by engineers who understand your work and are committed to creating a positive workplace.

Compensation:

• Paid parental leave
• RRSP Matching plan
• Comprehensive health benefits plan
• Flexible, hybrid schedule - 2 days WFH, 3 days in office
• A competitive base salary between CAD 130,000 – CAD200,000 (dependent on skills and experience) + eligibility for annual performance bonus

About Deswik:

Deswik, a Sandvik Company , is a global leader in mine planning software and consulting, with over 500 professionals in 21 offices globally. Our tools are used at 1,000+ operations worldwide, and we invest heavily in R&D to stay ahead. We’re proud to be part of the mining industry’s digital transformation.

Please note: we are only considering applications from Canadian citizens, permanent residents or individuals on a valid work visa that do not require sponsorship.