Senior Fee Analyst

Job Description

Group Retirement Services (GRS) is the leading provider of defined contribution plans in Canada through a wide range of products and services. The GRS Fees and billing team is looking for a dynamic, skilled individual to join a fast‑paced, challenging environment. As a member of our Finance, Accounting and Control team, this role as a Senior Fee Analyst will validate fees are properly set up in the system, agree to client agreements, or add them to the invoice tracker. The role requires excellent communication, strong mathematical skills, proficiency in MS Excel, exceptional attention to detail, organizational and time‑management skills, and the ability to work within a team.

What will you do?

• Review fee related documents and agreements to ensure fees in administration and billing system are accurate for new clients, product adds, fee changes or fund adds/sweeps.
• Ensure accurate and timely review of fee setups and updates on the administration and/or client billing systems.
• Maintain the client billing system to ensure details are accurate and updates are made for fee changes.
• Assist with manual fee processes including fee collection uploads, expense recovery account calculations, accounting entries, and other manual processes as required.
• Prepare and maintain fee schedules to support amounts invoiced to clients.
• Prepare monthly, quarterly and annual invoices through our client billing system.
• Review invoices to ensure invoice details comply with scheduled fee collection procedures.
• Monitor and allocate work within the team inbox.
• Handle fee inquiries with high attention to detail and accuracy.
• Provide superior customer service to internal business partners on fee related enquiries and resolve issues.
• Maintain the integrity of the fee control environment, work through fee errors, complete investigations and assist with calculations for resolution.
• Maintain process documentation and working files for new and changing processes.
• Assist with ad‑hoc project related work impacting system updates.

What do you need to succeed?

• Strong team player willing to be accountable and responsible.
• Ability to organize, prioritize and delegate when required.
• Proficient user of Microsoft Excel.
• Strong oral and written communication skills.
• Well‑developed analytical, problem‑solving and troubleshooting skills.
• Strong attention to detail.

Preferred Assets

• Experience working in Financial Services Industry.
• Experience with review of fee agreements or contracts with vendors.
• Experience with invoicing and billing.
• Experience with advanced MS Excel features such as VBA and Power Query/Power Pivot.

What’s in it for you?

• Opportunity to move along a variety of career paths with amazing networking potential.
• Flexible benefits from the day you join to meet the needs of you and your family.
• Inclusive and respectful environment committed to employee well‑being, fostering a positive work culture and achieving excellence.

Salary Range: $58,000 – $93,000. Posting End Date: 30/07/2026.