Night Auditor Role at InnVest Hotels
InnVest Hotels GP Ltd
Become the Night Auditor at InnVest Hotels, overseeing daily transaction reconciliation and delivering exceptional overnight guest services. This pivotal role handles guest check-ins, account settlements, and issue resolution during late hours. As a Night Auditor, you will blend accounting tasks with customer service excellence. Your responsibilities include registering guests, processing payments, and balancing charges across all departments. You will also run nightly processing sequences and maintain accurate records for smooth operations. Key Responsibilities:
- Provide exceptional customer service and exceed guest expectations
- Register and check out guests, handling payments accurately
- Verify and balance daily charges to customer accounts
- Process nightly computer functions and audit income postings
- Address and resolve guest complaints efficiently
- Previous front office or accounting experience
- Proficient in Microsoft Word, Excel, and network systems
- Strong analytical and communication skills
- Ability to multitask and prioritize under deadlines
- High School diploma or equivalent required
Vacancy posted 18 hours ago
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