Software Engineer

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation to create a workforce that reflects the societies we operate in.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Skills and Responsibilities

• Bachelor’s degree in computer science or a relevant field, years of experience building large-scale, multi-tier distributed software systems
• Hands on experience in cloud technologies, particularly AWS services
• Hands‑on expertise with Python, Lambda functions, APIs, LLM Models, Java
• Experience with DevOps culture, tools, and best practices (e.g. Bitbucket, Ansible, Jenkins, CDD)
• Strong communication skills, able to articulate complex technical concepts to both technical and non‑technical stakeholders.
• Ability to work and collaborate with cross‑functional teams across multiple locations.
• Strong problem‑solving abilities and analytical skills with a keen eye for detail and the ability to assess alternatives, risks, and benefits.
• Demonstrates agility in learning and implementing cutting‑edge technologies across diverse tech stacks. Additional Comments Candidates with eligibility for Reliability Status Clearance will be preferred.
• Occasional work outside of normal business hours as part of a global team. Occasional weekend work in support of project delivery and implementations.
• Role Sr. Software Engineer - Contact Centre Innovation GenAI. This role offers an exciting opportunity to shape the future of Customers Contact Center technology and drive innovation on a global scale.
• The successful candidate will play a pivotal role in transforming our engineering practices and delivering cutting‑edge solutions that enhance our clients’ experience and operational efficiency.
• We are looking for an experienced and high‑performing Full‑Stack Software Engineer.
• This role will be instrumental in driving innovation, implementing cloud capabilities, and building GenAI solutions across our contact centers in Canada, Asia, and the US. The ideal candidate has a passion for cutting‑edge technologies and a proven track record of building large‑scale, complex software systems.

Role and Responsibilities

• Participate in the design, development, and rollout of foundational cloud capabilities.
• Collaborate with cross‑functional teams to implement key software delivery, cloud, GenAI, and DevOps processes.
• Create and maintain technical design artifacts that describe application functionality, solution designs, data models, interfaces, and integrations.
• Contribute and adopt global software engineering reusable best practice processes.

Salary Range

CA$ 100,000 - CA$ 120,000 Per Year