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community services facilitator

$22 per hour

Archway Community Services

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • or equivalent experience
  • Human services, general

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Administrative and office activities
  • Perform administrative tasks
  • Assist clients/guests with special needs
  • Record information about donors
  • Provide clients with information
  • Manage routine office functions including reception, telephone and booking appointments
  • Answer clients' inquiries and provide information
  • Provide customer service
  • Store, update and maintain databases
  • Establish work priorities and ensure procedures are followed and deadlines are met
  • Co-ordinate special events
  • Schedule events, programs and activities
  • Maintain address databases by updating names and locations
  • Enter client information in databases
  • Coordinate work activities to ensure projects meet deadlines and budgets

Experience and specialization

Computer and technology knowledge

  • Electronic mail
  • MS Office
  • MS Excel
  • Database management

Area of work experience

  • Community service organization

Additional information

Security and safety

  • Criminal record check

Work conditions and physical capabilities

  • Ability to work independently
  • Fast-paced environment
  • Tight deadlines
  • Attention to detail
  • Large workload

Weight handling

  • Up to 23 kg (50 lbs)

Personal suitability

  • Accurate
  • Efficient interpersonal skills
  • Excellent oral communication
  • Judgement
  • Values and ethics
  • Client focus
  • Excellent written communication
  • Flexibility
  • Initiative
  • Team player
  • Organized

Benefits

Other benefits

  • Paid time off (volunteering or personal days)
  • Wellness program
Vacancy posted 2 days ago
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