Manager, Modern Workplace Technology Consulting

Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth. Your Opportunity BDO Canada is currently seeking a Manager, Modern Workplace Technology Consulting to join our Technology Consulting team. BDO’s Modern Workplace Practice provides clients with solutions and services in the areas of Microsoft 365 Copilot, Copilot Studio, Microsoft 365, SharePoint, Teams, Viva, Enterprise Content Management, Intranets and Collaboration. This position offers a hybrid work arrangement and can be located in any of our Calgary, Halifax, Toronto, Ottawa or Vancouver offices, depending on the candidate's location. This role is for an existing vacancy.Key responsibilities of the role will include:
Growth: Participating in pre‑sales activities including creating and running demos, presentations, drafting statements of work, pricing, proposals and responding to requests for proposal (RFPs)Assisting in the development & implementation of new service offeringEngagements: Running client workshops and gathering/documenting requirements for modern workplace, content/document management and collaboration solutionsProject management of multiple engagements against budget, timeline and scopeDeveloping strategies and roadmap for clients to begin their modern workplace journeyLead and manage marketing and sales campaigns to generate leadsAct as a liaison with Partners including Microsoft and other ISV’sEvangelize Microsoft Copilot for M365, Microsoft 365, Viva and other Microsoft products internally and with clientsContribute to strategic direction of the Modern Workplace practiceActing as a customer escalation contact as required and providing management and guidance related to the resolution of customer satisfaction concernsBuilding deeper relationships with clients and assisting in expanding the engagement footprint when the opportunity presents itselfCreating end user documentation for clients and providing training on Microsoft 365 and other applicationsTalent: Leading/managing engagement teams and ensuring that team members are effectively utilizedOn‑going mentoring and coaching of team members including performance managementEnsuring our support professionals have the skills, experience and capacity required to deliver our service offeringsFostering a sense of purpose within the team;
developing short and long‑term objectives aligned with driving behaviours supporting our core values, mission and visionInterviewing and hiring new talent as the team growsHow do we define success for your role?
You demonstrate BDO's core values through all aspect of your work: Integrity, Respect and Collaboration. You understand your client’s industry, challenges, and opportunities;
clients describe you aspositive, professional, and delivering high‑quality work. You identify, recommend, and are focused on effective service delivery to your clients. You share in an inclusive and engaging work environment that develops, retains and attracts talent. You actively participate in the adoption of digital tools and strategies to drive an innovative workplace. You grow your expertise through learning and professional development.Your experience and education
Excellent customer‑facing, communication and presentation skillsExpert knowledge of the latest Modern Work tools in Microsoft 365, Microsoft Copilot for M365, SharePoint, Teams, VivaAdept at understanding and eliciting client business challenges and documenting high‑level requirementsAbility to run workshops/requirements gathering sessions for modern workplace, employee experience, content management, document management and collaboration solutionsExperience leading or managing a team and coaching/mentoring team membersExperience leading pre‑sales meetings and activities including creating and running demos, presentations, drafting statements of work, proposals and responding to request for proposals (RFPs)Experience with Change Management and adoption frameworksExperience creating end user documentation and provide training on Microsoft servicesAbility to do project management and business analysisUnderstanding of the following concepts: GenAI, Agentic AI, Document Management, Unstructured Data, Employee Experience, Knowledge Management, Information ManagementPrevious experience working with a consulting firm would be an assetExcellent in multi‑tasking and time managementStrategic planning and management expertiseWhy BDO?
Our people‑first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2026. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences. At BDO, our people experience is guided by three core pillars—Do work with genuine care, Do what matters with purpose, and Do what’s next - shaping how we support our people, serve our clients, and grow together. Our firm is committed to providing an environment where you can be successful in the following ways:We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.We support your achievement of personal goals outside of the office and making an impact on your community.We foster a collaborative, inclusive environment where your ideas are valued, and you can do your best work with genuine care and purpose.We encourage innovation and forward thinking, empowering you to embrace what’s next and help shape the future of our firm.Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives.We support staff with local and national events where you will be given the opportunity to contribute to your community.Total rewards that matter:
We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide comprehensive benefits from day one, and a flexible personal time off policy. We’re committed to supporting your overall wellbeing and provide reimbursement for wellness initiatives that fit your lifestyle. Everyone counts: We are committed to creating a workplace where employees can participate fully, contribute meaningfully and succeed without barriers. We are dedicated to fostering a workplace defined by respect, fairness, and a true sense of belonging for everyone. We recognize and celebrate the unique experiences, identities, and perspectives that each of us bring – and that these experiences strengthen how we work together. Our commitment extends to ensuring that our application process is both inclusive and accessible. If you require accommodation to complete the application process, please contact us.Flexibility:
All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place. Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.Code of Conduct:
Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public. BDO may use artificial intelligence enabled tools to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all employment‑related outcomes are made by BDO personnel. More information on BDO Canada’s Privacy Policy can be found here: Privacy Policy | BDO Canada.Nous considérons qu'il est essentiel que nos gens puissent réaliser leur potentiel, nourrir leur passion et renforcer leur avantage concurrentiel. Qu'il s'agisse de notre vaste clientèle ou de notre bassin de talents en pleine croissance, nos gens sont au cœur des activités de BDO. Notre expérience talent primée continue de faire notre fierté. L’ouverture et la collaboration définissent notre culture. Nous favorisons l’inclusion et célébrons la diversité de tous nos collaborateurs. Nous prônons le respect de chacun, le maintien de l’intégrité et la possibilité d’être pleinement soi-même.
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