Technical Support Representative

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Akkodis is seeking a JAMF Admin (macOS Environment) for a contract position with a client in Scarborough, ON and is ideally looking for experience with Data at Rest Encryption Program and strong proficiency in Python Automation and MSSQL, as well as strong proficiency in Configuration & Release Management, and either already know how to navigate and configure Splunk, Microsoft Power BI, and Tableau dashboards

Location: Scarborough, ON

Long-Term Contract

Job Description:

Key Responsibilities:

• Write and deploy custom Bash scripts to uninstall unauthorized or unnecessary applications across the Mac fleet
• Administer and maintain the JAMF Pro environment across 1500 macOS devices
• Maintain system integrity by enforcing compliance standards and improving endpoint security posture
• Collaborate with Security, Infrastructure, and Application teams to ensure Mac devices align with corporate standards
• Provide advanced troubleshooting and support for JAMF-related issues
• Assist with system audits, reporting, and automation of operational tasks
• Stay current with macOS, JAMF, and scripting best practices and implement improvements accordingly

Requirements:

• 5+ years of experience in macOS administration, with at least 3 years dedicated to JAMF Pro
• Expert-level proficiency in Bash scripting , especially for application removal and system configuration on macOS
• Proven experience automating large-scale app uninstalls and device configuration using JAMF
• Familiarity with extension attributes, smart groups, policies, and JAMF API
• Strong understanding of macOS security principles, including device hardening and compliance enforcement
• Comfortable working in enterprise environments with thousands of endpoints
• Excellent communication skills and the ability to document processes clearly
• Experience with version control systems (e.g., Git) is an asset
• JAMF 300 or 400 certification is preferred

Nice to Have:

• Experience with Python or Swift for macOS automation
• Familiarity with Apple Business Manager
• Exposure to MDM migrations or zero-touch deployment strategies

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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