Technical Support Engineer

Applying to the position, you may join one of the most respected and fastest growing institutional investors in the world. Our client is a professional investment management organization that globally invests the funds to ensure long-term sustainability. The company invests in all major asset classes, including public equity, private equity, real estate, infrastructure and fixed-income instruments.
Client attracts and selects high-calibre individuals from top-tier institutions around the globe. Join our team and look forward to:
• Diverse and inspiring colleagues and approachable leaders
• Stimulating work in a fast-paced, intellectually challenging environment
• Accelerated exposure and responsibility
• Global career development opportunities
• Being motivated every day by important social purpose and unshakable principles
• A deeply rooted culture of Integrity, Partnership and High Performance
If you share a passion for performance, value a collegial and collaborative culture, and approach everything with the highest integrity, here's an opportunity.

Responsibilities

Technical support role for the platform:

Deal with L1/L2 tickets

Escalate to L3 in case of a need

Collaborate with different stakeholders

Investigate and provide comprehensive details for quick resolution

Skills

Must have

Git

GitHub

Linux administration and troubleshooting skills

Basic networking knowledge

ITIL

incident and change management (ServiceNow)

Terraform

AWS Experience (VPC, EC2, S3, RDS, IAM)

Kubernetes administration and troubleshooting

Docker containerization and management

Nice to have

Python (basic-intermediate)

Artifact and container registry management (JFrog Artifactory, Amazon ECR, etc)

Atlassian tools (Jira, Wiki)

both as user and as administrator

Scripting languages (bash, PowerShell)

IBM developer platforms (DataStage, IBM MQ)

Experience in DevOps

Zabbix monitoring platform

Other

Languages

English: C1 Advanced

Seniority

Regular