Network Support Engineer - Fully Remote
$50 - $70 per hourFull-time
Mercor
About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .
Position: Network Engineer - Data for Autonomous Systems annotation
Type: Contract
Compensation: $50–$70/hour
Location: Remote
Commitment: 30–40 hours/week
Role Responsibilities
- Review real-world data from deployed networks, including logs, configs, telemetry, and event streams.
- Label and classify network behaviors, issues, anomalies, and incident patterns.
- Help define schemas and structure for large-scale data pipelines that downstream ML models will train on.
- Collaborate with client teams to ensure data accuracy and relevance.
- Work independently and asynchronously to meet deadlines while improving AI model performance .
Qualifications
Must-Have
- Experience as a Level 3 / Tier 3 / Principal Support Engineer with on-call rotation, RCAs, and final escalations.
- Hands-on experience with end-customer enterprise networks, including switches, APs, and firewalls.
- Proficiency in Wi-Fi/wireless technologies, including Cisco WLC , Aruba , Meraki , 802.1X/RADIUS , and wireless troubleshooting.
- Ability to perform packet-level troubleshooting with Wireshark , tcpdump , and SPAN captures.
- Authorization to work in the US or Canada without sponsorship.
Compensation & Legal
- 1099 contract paid to a personal account.
Application Process (Takes 20–30 mins to complete)
- Upload resume
- AI interview based on your resume
- Submit form
Resources & Support
- For details about the interview process and platform information, please check:
- For any help or support, reach out to: View email address on jobs.jobcopilot.com
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Vacancy posted a month ago
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