Parts Consultant

Are you a motivated individual who is dedicated to providing exceptional customer service?

Are you an experienced Parts Consultant wanting to join a company that treats you like family and makes a positive impact in our community?

If you answered yes to these questions, Davis Dodge in Lethbridge has the opportunity for you.

Davis Dodge has an exciting career opportunity for an experienced and customer-oriented individual to join our team as a Parts Consultant.

Reporting to the Parts Manager, the Parts Consultant is responsible for selling parts to internal and external customers, over the counter, through the shop or over the phone. In this role, you will be required to work Monday through Friday, and you will work rotational Saturdays.

Successful candidates can expect to earn between $50,000 and $60,000 annually, including salary and performance-based incentives. Compensation may be higher for those candidates who bring extensive parts industry experience.

Why you Belong at Davis Dodge:

• We offer competitive compensation and a robust benefit plan and coverage
• We have a Travel Reward Program so you can get away from work and travel on us!
• Industry-leading health and dental benefits and employer-matched RRSPs so you and your family are covered
• A stable, family-owned business that takes pride in being involved in the community!
• Ongoing support and training and development opportunities
• Group wide employee pricing discount program on vehicles and parts

Key Responsibilities:

• Assist all customers (retail and shop) in selecting and locating required parts in a friendly, professional and efficient manner
• Order parts and provide information regarding parts, including their function, prices, application, and warranty
• Inform customers of companion part requirements and specials, and ensure that the customer is exposed to the full product line
• Maintain effective communication with other departments/individuals in the dealership, keeping them informed of the status of back-ordered or special order parts
• Assist in conducting regular inventory counts
• Develop and maintain positive relationships with customers to ensure our employees make customer satisfaction a priority to create customer loyalty and generate referrals

Requirements & Qualifications

• Exceptional customer service and communication skills
• Strong attention to detail and decision-making skills
• Ability to work independently as a part of a team; managing multiple priorities in a busy environment
• A minimum of 2 years of previous parts experience in a parts department or automotive environment is preferred – bonus points for previous Stellantis experience.
• Red Seal Parts Certification is considered an asset

Compensation details: 50000-60000 Yearly Salary

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