General Manager, Nomad Insurance

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a General Manager, Nomad Insurance based in Canada. Take full ownership of a growing portfolio of insurance products designed for remote workers and digital nomads worldwide. As General Manager, you will combine product leadership, growth strategy, and operational execution to drive the overall success of the product line. You will oversee products at different stages of maturity, from an established travel medical insurance offering to rapidly scaling health coverage and early-stage financial protection solutions. Working across product, engineering, design, and growth, you will build a high-performing team and deliver exceptional customer experiences. You will shape the product vision, identify new growth opportunities, and turn ambitious goals into measurable results. This is an entrepreneurial leadership opportunity to scale the business from $30 million to $300 million while contributing to the vision of a global social safety net for people living and working across borders. Accountabilities: As the overall owner of the Nomad Insurance product portfolio, you will be responsible for its strategy, growth, customer experience, and operational performance. Your responsibilities will include: - Product strategy and ownership: Define and execute the overall product strategy, ensuring priorities, decisions, and performance remain aligned with the broader business vision. - Growth and business performance: Drive product growth and commercial outcomes, working toward the ambitious objective of scaling the business from $30 million to $300 million. - Product development: Partner with product teams to establish clear goals, prioritize features, identify product improvements, and guide development based on customer needs and business opportunities.

- Customer experience: Act as the voice of customers, deeply understand the needs of digital nomads and remote workers, and ensure the products deliver an outstanding user experience. - Portfolio management: Oversee products at different stages of maturity, including core travel medical insurance, a rapidly scaling health insurance offering, and early-stage safety net solutions featuring income protection and digital citizenship capabilities. - Team leadership: Lead, mentor, and support the Nomad Insurance team across growth, engineering, and design, fostering an organized, motivated, productive, and positive working environment. - Execution and problem-solving: Take ownership of complex challenges, make decisive choices, and ensure product and growth objectives are achieved despite uncertainty or changing circumstances. - Cross-functional collaboration: Build and maintain strong relationships with internal stakeholders and external partners essential to the successful operation and development of the product portfolio. - Vision and innovation: Rally the team around a compelling product vision, encourage experimentation, and identify bold opportunities to improve the offering and strengthen its market position. - Operational effectiveness: Ensure the right resources, plans, and processes are in place to translate strategic objectives into successful execution. Requirements: The ideal candidate is an entrepreneurial, results-driven leader who combines strong product instincts with the ability to build teams, solve difficult problems, and deliver sustainable growth. The following qualifications and qualities are important: - Experience in product management, entrepreneurship, or a comparable role involving product ownership and business outcomes. - An entrepreneurial mindset, with strong initiative, a willingness to take calculated risks, and the ability to act independently. - Excellent problem-solving skills and a demonstrated ability to turn ideas into practical outcomes.