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Remote Retention & Recovery Lead

Canada Job Posts

Cloudbeds is seeking a Manager, Customer Recovery to lead a specialized team responsible for turning high-risk accounts into long-term advocates. You will scale the Intelligent Recovery Motion, oversee the Fire-Team, and focus on proactive retention through data-informed strategies.As a player-coach, you will align Product, Engineering, Support, and Sales to restore trust and reduce churn across mid-market and SMB accounts. Remote work available.
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Vacancy posted 3 hours ago
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