Clerk, Flight Operations

Join the journey!

Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern for others, intelligence at work, and above all, a good dose of fun allow us to achieve great things every day. Our commitment has earned us the title of best leisure airline in the world several times, and this is just the beginning. Want to join us? You will have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. You will also have the opportunity to work in modern and inspiring work environments.

Job Description

In collaboration with the Supervisor, Administration – Airline Operations, the person supports the team by combining administrative and operational responsibilities. They act as a key point of contact for employees while ensuring proper file management and actively contributing to logistics activities, particularly related to uniforms and supplies.

Responsibilities

• Manage the Airline Operations mailbox and respond to general employee inquiries;
• Maintain employee records, ensuring documentation is valid, complete, and up to date;
• Support onboarding and offboarding processes (file creation, updates, and follow-ups);
• Prepare various administrative documents (letters, confirmations, internal communications);
• Process purchase requests in SAP and handle invoices as required;
• Manage uniforms through the online platform (orders, follow-ups, and distribution);
• Maintain inventory and handle physical tasks such as receiving, organizing, and distributing uniform items and supplies;
• Collaborate closely with the administrative team and perform any other related tasks.Join the journey! Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern for others, intelligence at work, and above all, a good dose of fun allow us to achieve great things every day. Our commitment has earned us the title of best leisure airline in the world several times, and this is just the beginning. Want to join us? You will have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. You will also have the opportunity to work in modern and inspiring work environments.

Qualifications

• Diploma in office administration or a related field (asset);
• 1 to 2 years of experience in an administrative, logistics, or customer service role;
• Strong organizational skills and ability to manage multiple priorities effectively;
• Attention to detail and strong follow-up skills in file management;
• Customer service mindset and ability to interact with a large internal client base (600+ employees);
• Comfortable performing a mix of administrative and physical tasks (inventory handling, item distribution);
• Excellent proficiency in MS Office (Word, Excel, Outlook, Teams) and demonstrated ease with digital collaboration tools and AI (e.g., Copilot).
• Ability to quickly learn and adapt to new technologies.
• Oral and written fluency in French and English *
  A good knowledge of French is required for positions in Quebec. The incumbent will be required to communicate and collaborate frequently in English, both orally and in writing, with colleagues, customers, and other stakeholders in Quebec, the rest of Canada, and internationally.

Additional Information

Artificial intelligence tools are used to analyze applications, whether to sort or preselect profiles based on criteria related to job requirements. All applications are then reviewed by our recruitment team to ensure a fair and inclusive process.

Employment Equity

At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.