Client Services Assistant

Job Responsibility:

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work - they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a Client Services Assistant to join our Parkland Cape Breton team based in Sydney , Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you've made a measured difference in the lives of our residents. Additional benefits include:

• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex's Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Assists residents with hygiene and daily living activities, such as: bathing, dressing, oral care, skin care, meals, and mobilizing according to the work assignment;
• Assists in the provision of social, spiritual, and intellectual activities for residents;
• Cleans resident rooms, server and household common areas;
• Administers resident medications as assigned under the direction of the Resident Services Coordinator/Manager and in accordance with Physician orders following all medication management policies and guidelines;
• Completing all duties in a way which is consistent with Shannex's Philosophy of Service: Your life. Your choice. Your Home;
• Communicates and reports relevant information regarding resident care or safety to Supervisor;

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A valid Personal Support Worker diploma, certificate, or equivalent (Must be enrolled in a program if not already obtained);
• Ability to work a minimum of 6 shifts per quarter and a schedule of flexible hours and shifts inclusive of days, nights, weekends, and holidays;
• A valid CPR & First Aid Certification (required);
• Ability to provide a clear criminal record with vulnerable sector screening upon hire;
• Advanced proficiency in the English language is required, proficiency in French considered an asset
• Alzheimer's and Dementia Care course considered an asset;
• Previous working experience with elderly in long-term care or a senior living environment an asset;
A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care

About Us

It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For more than three decades, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, and Care at Home team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.

If you're ready to join the Shannex team of Great People, apply today!

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.