Residential HVAC Service Technician

Job Description

Job Description

Role: HVAC Service Technician

Status: Regular, Full Time

Department: Home Services

Location: Martin Air Heating & Air Conditioning Services Ltd.

Martin Air is an exclusive partner of Enercare, serving residential customers across the West end of Toronto area since 1999. We specialize in installation, maintenance, and repair services for heating and cooling systems, with a commitment to delivering high-quality service and being the best in the business.

We are currently seeking an experienced and dedicated HVAC Technician to join our team in Etobicoke. The successful candidate will be responsible for providing top-notch service to our customers, ensuring their homes are comfortable and safe.

Key Responsibilities:

• Represent Enercare in a professional, courteous and customer service-oriented manner; you are a proud ambassador for our company.
• Perform maintenance and repair of residential Water Heater and HVAC systems, including Heat Pumps.
• Diagnose and troubleshoot mechanical issues in HVAC systems in accordance with manufacturer specifications and local codes
• Ensure compliance with safety standards, company policies, and industry regulations.
• Communicate with clients to explain system issues, solutions, and maintenance recommendations.
• Provide exceptional customer service and build strong client relationships.
• Educate and promote the value of Enercare’s products, services and programs
• Contribute to business growth by lead generation
• Stay updated on the latest HVAC and water heater technologies and best practices.

Required Qualifications:

• 4+ years of field experience in service of Water Heaters & HVAC equipment, including Heat Pumps
• 313D or 313A
• Gas fitter 2 license
• Valid Ozone Depletion Prevention (ODP) card
• Experience diagnosing and trouble-shooting commercial refrigeration equipment
• Strong mechanical and electrical aptitude
• A valid Class G Driver’s license with a relatively clean driving record
• Willing and able to work overtime and rotating shifts (weekend availability is a must)
• Must be physically capable of performing all work required of this position, i.e., occasional lifting of 25 kg up to shoulder height, frequent bending, occasional squatting/kneeling, working inside and outside in all types of weather within environments that can be dusty and/or slippery.
• Experience with generating HVAC leads and enrolling customers in new service plans is an asset
• Strong customer service and problem-solving skills
• Excellent communication and interpersonal skills.
• Continuous learning and improvement mindset

At Martin Air, we pride ourselves on fostering a supportive and dynamic culture where employees thrive. We offer an engaging work environment, ample opportunities for growth, and a variety of Spiff and rewards programs to recognize and celebrate your contributions.

Please note that this position requires a Criminal Background Check and Driver’s Abstract be completed for potential candidates. This check must be satisfactory for an employment offer to be extended unconditionally.

We thank all applicants for their interest; however only those individuals selected for an interview will be contacted.

Benefits:

• Company car
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Schedule:

• Rotating shifts, weekend availability required

Work Location: On the road

Martin Air Heating & Air Conditioning Services Ltd. is a family-owned franchisee under the Enercare Home Services banner specializing in heating, ventilation, air conditioning, heat pumps & hot water products. We have been diligently servicing the Etobicoke area for over 25 years and have built a reputation for delivering excellent service and top-of-the-line products to our residential customers.

We have developed a nurturing culture by frequently providing our technicians with job specific training and technical support. As a result, our technicians are equipped with the technical skills needed to uphold our high service standards.

Company Description

Martin Air Heating & Air Conditioning Services Ltd. is a family-owned franchisee under the Enercare Home Services banner specializing in heating, ventilation, air conditioning, heat pumps & hot water products. We have been diligently servicing the Etobicoke area for over 25 years and have built a reputation for delivering excellent service and top-of-the-line products to our residential customers.\n\nWe have developed a nurturing culture by frequently providing our technicians with job specific training and technical support. As a result, our technicians are equipped with the technical skills needed to uphold our high service standards.