Part Time Office Manager

Job Responsibility:

Sutherland-Chan Yonge/Wellesley Clinic is for a Part time Office Manager for their Yonge & Wellesley location.

We are a group of health care professionals who enjoy working together and providing the best care for our patients. This is a great opportunity for someone interested in working in a health care environment.

We have built a reputation on providing the highest quality of care to its clients. We are dedicated to provide effective treatment, which adheres to the highest professional standards in a safe and caring environment. Our primary goal is to facilitate an opportunity for positive change, a healthier lifestyle, and improved self-awareness. This caring atmosphere starts when clients walk in to the clinic and interacts with you, the Office Manager! Your duties as our Office Manager include but not limited to:

• Greeting incoming Clients with a friendly and positive attitude
• Booking appointments with accuracy and precision - in-person, via phone and via email
• Confirming appointments for the next business day
• Fulfilling Client inquiries
• Invoicing Clients after treatments
• Billing treatments directly to insurance companies
• Organizing and preparing Client files for Therapists
• Act as the liaison between Clients and Therapists; between Management and Clients; between Management and Staff; between Management and Building Management
• Payroll duties between Staff and Sutherland-Chan Head Office
• Team Recognition and Team building events
• Time off and Shift Change Requests for all Staff
• Staff Scheduling for Receptionists Schedules
• Changes in Jane App System including new policies and products/services
• Inventory management of supplies and product sales
• Scheduling of Maintenance and Repairs needed within the Clinic
• Updates on Clinic Website

Requirements:

• Excellent communication and interpersonal skills
• Superior attention to detail and organizational skills
• Ability to multi-task and work in a fast-paced environment
• Excellent problem-solving skills
• Highly self-motivated and directed
• Experience with the Jane App booking system is an asset
• Administrative experience is a definite asset but not required
• Basic computer knowledge is required
• A positive, can-do attitude with customer-focused approach to navigating ambiguous day-to-day situations

Please note that this is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The hours we are looking to have these this position cover are:

Tuesdays -8:30am to 3:30pm

Wednesdays - 8:30am to 3:30pm

Thursdays - 8:30 am to 3:30pm

Fridays - 3:30pm to 8:30pm

You must be able to be on call to cover shifts for sickness and time off for other receptionists.

Job Type: Part-time

Pay: From $17.00 per hour

Schedule:

• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Ability to commute/relocate:

• Toronto, ON M4Y 0G7: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (required)

Experience:

• Front desk: 1 year (required)
• Administrative experience: 1 year (required)

Work Location: In person