Key Account Manager - Mississauga, ON

Key Account Manager, LCL/SDM

Mississauga, Ontario

Indigo Natural Products, a division of Concord National LLP, is a leading Canadian natural products broker specializing in representing natural and organic brands across all channels of the Canadian retail market. Our portfolio includes an exciting mix of leading brands.

Backed by more than 50 years of experience, Concord National LLP helps brands grow and succeed in the Canadian market. Through our three divisions—Concord National, Indigo Natural Products, and STACK Merchandising—we provide integrated sales, retail coverage, import, distribution, and coast-to-coast merchandising services that connect brands with major retailers and independent stores nationwide.

Our Indigo team is looking for an experienced Key Accounts Manager (Loblaw Companies Limited / Shoppers Drug Mart) in Mississauga, ON . If you’re a results-driven, relationship-focused CPG professional who is passionate about building strong customer partnerships, identifying growth opportunities, and representing an exciting portfolio of natural and organic brands, we’d love to hear from you.

Why Join Us?

At Indigo Natural Products, you’ll work with leading natural and organic brands, collaborate with passionate industry professionals, and have the opportunity to make a meaningful impact in the Canadian CPG market. We offer:

• A dynamic, collaborative environment where your ideas and contributions matter
• Base salary range of $90,000 - $120,000, commensurate with experience
• Annual performance-based bonus
• Company car/allowance
• Comprehensive health and dental benefits
• Paid time off, including vacation and personal days
• Ongoing leadership development and professional growth opportunities

Our values inspire our vision and guide how we work every day: We lead with passion. We communicate with honesty. We act with integrity. We embrace adaptability. We take initiative.

The Opportunity

As Key Account Manager, you will lead a portfolio of high-profile accounts, building strategic customer partnerships and identifying opportunities to drive sustainable growth. You will be accountable for delivering sales and trade-spend objectives while bringing together internal and external partners to successfully execute brand and category strategies and strengthen the overall customer experience.

Key Roles and Responsibilities

• Building and executing on short term and long terms sales and marketing strategies
• Setting and delivering sales targets within all assigned accounts and categories
• Targets are to be achieved within the assigned budgeted spending guidelines
• Manage day-to-day communication to and from various principles, as well as all related key processes (Sales Analysis, Critical Paths, Forecasting Procedures, Retail Audits, Business Reviews, Category Management)
• Managing of Head Office/Day-to-Day business with set retail/drug/mass customer base
• Development of business plans on current businesses, coordinating new product launches, etc.
• Actively preparing and analyzing data for customers, clients and for internal use
• Development of customer specific promotional strategies to execute profitable sales and growth
• Development and execution of customer and client specific business plans
• Development of fact-based, analytical and compelling sales presentations. Provide ongoing education, support, and category management insight.
• Comply with all Standing Operational Procedures and company policies and procedures
• Be an Indigo ambassador, who exemplifies our culture in all internal and external communications and interactions.

Candidate Requirements

Education and Experience

• 5 years + related sales or marketing experience within CPG Industry is essential.
• Experience at Loblaw Corporate at the Key Account level is a strong asset.
• University or College Degree in Business, Marketing, or equivalent experience would be an asset

Knowledge, Skills and Abilities

• Negotiation and analytical Skills
• Sales Planning/forecasting & trade spend management
• Relationship building
• Communicate in an honest, transparent and authentic way
• Take ownership and responsibility for your actions, behaviors and contributions
• Self-manage and work autonomously within a group/team environment
• Manage a high level of detail
• Manage changing priorities
• Highly organized
• Sound understanding of financial fundamentals
• A working knowledge of Microsoft Office.
• Valid driver’s licence in good standing, with a clean driving record

Travel Requirements

• Regular travel is required across assigned accounts.

Physical requirements

• Sit for extended periods of time
• Typing on a keyboard for extended periods of time
• May from time-to-time ship/receive samples – carry up to 10 lbs.

We thank all applicants for their interest in joining our team. While we appreciate the time and effort involved in applying, only candidates selected for an interview will be contacted.

This posting is for an existing vacancy.

Artificial intelligence is used to assist with screening, assessing or selecting applicants. All final hiring decisions are made by the hiring team.

This posting describes the general nature and responsibilities of the position and is not an exhaustive list of all duties, responsibilities or qualifications.

We are committed to an inclusive and accessible recruitment process. Accommodation is available upon request throughout the recruitment process.

Interested? Apply today and help us continue to grow some of Canada’s most recognized brands!