Fulfillment Associate

Job Responsibility:

NOTE: This is a cool job at a great company but the shift isn't for everyone and we really are looking for someone who wants to do this job for a while before they start asking for something else.

So before applying, please consider carefully how well this shift works for you, including transportation to our location at 670 Caledonia Road

Rotating shift (biweekly) that runs Monday - Friday from 8:00am - 4:30pm or 2:30pm - 11:00pm

Founded in 2008, StickerYou is a Canadian owned global e-commerce trendsetter, using proprietary die-cut technology to create customized stickers, decals, iron-ons, badges, patches, labels, magnets and more in orders of one - to hundreds of thousands. Our North Toronto office and production facility is the production and business hub that helps us empower individuals and businesses to create professional-grade materials for marketing, packaging, décor and personal expression.. Fueled by our creative and passionate team, StickerYou is dedicated to growing the most engaged and talented workforce in Toronto and helping our clients “Make what Matters Stick”

The Role

Fulfillment Associates are responsible for ensuring that all products are checked for quality, counted for accuracy and moved to the Shipping Department for timely delivery. The pace of our operations and the nature of our orders make this a job that will be good for someone with attention to detail and the multitasking skills to work quickly without losing focus. You will be trained on both the fulfillment and shipping aspects of our operation and work shifts in one or both departments over the course of any given week. You will play an important role that impacts productivity and efficiency in the workplace, promoting open communication across teams on the production floor.

What you'll be doing

• Counting all products or barcode tags ensures the quantity count of each order
• Performing quality control checks on all orders received, checking for print quality, artwork issues, and damages, and conducting sample peel tests
• Pending Rack Management
  • Check-in/log incomplete items in the Pending Spreadsheet
  • Audit and Manage Pending Rack Spreadsheet and Rack
  • Investigate missing, incorrect, and/or incomplete orders
• Retrieving orders and securely moving them across production and into fulfillment
• Assembling materials needed for preparing orders
• Preparing orders for shipment, ensuring all orders are complete, and on time, meet high standards of quality, and comply with shipping standards for varying sizes, quantities, and couriers.
• Documenting shipping and receiving transactions according to company practices.
• Using internal software and tools to answer inquiries, keep up to date, and notify the team on relevant matters.
• Communicating any issues, questions, or concerns clearly and promptly to supervisors/managers.
• Additional responsibilities as required

Requirements:

• High proficiency in G-Suite and Office - specifically: Google Sheets, Excel, Google Docs, Word, and Gmail.
• Strong mathematical and technical skills.
• Experience working with US customs/clearance
• Familiarity with Canada Post / USPS / UPS / DHL / FedEx
• High standards of quality and high attention to detail
• Ability to work in a fast paced environment
• Able to lift up to 50 lbs and stand for the duration of an 8 to 10-hour shift.
• Authorized to live and work in Canada

Why StickerYou?

• Company-wide positive energy that's infectious - people enjoy coming to work!
• Fast-changing environment with learning and growth opportunities
• Growing a global Canadian brand that takes pride in manufacturing our products here
• Strong corporate vision to help small and medium sized companies promote themselves
• Work with cutting edge e-commerce and digital print customization technology

Diversity and Inclusion

StickerYou is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success. If you require accommodation for the recruitment or interview process, please let us know and we will work with you to meet your needs

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

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