Senior Manager, People Operations

Description & RequirementsIntercare Therapy Ontario, CA - This role is remote with travel expectations.
Target Salary Range: $100,000 - $120,000 (Base, DOE;
Plus Comprehensive Benefits Including 401k Match, Professional Development, and More)
Join a Mission-Driven Organization Transforming Lives
At Intercare Therapy, we've been family-owned and family-focused since 1979, dedicated to empowering families through exceptional care. Our core mission is to accelerate a life of independence for children and young adults impacted by autism and related needs. Through evidence-based ABA therapy delivered in homes, centers, and schools, we create real, lasting impact—helping children thrive, families flourish, and communities grow stronger. We foster a supportive, collaborative culture where innovation meets heart. Here, you'll be part of a people-first environment that values work-life balance, ongoing professional growth, and genuine connections—because when our team thrives, so do the families we serve.
The Role:Drive High-Impact People Strategies for Exceptional Team Experiences
As Senior Manager of People Operations, you'll be at the heart of our high-impact work, shaping the employee journey for our 1500+ passionate team members across multiple states including California. You'll lead initiatives that elevate our culture of excellence while ensuring seamless operations in a fast-growing behavioral health organization. This is your opportunity to make a tangible difference—designing systems and programs that not only support our mission but also create an exceptional team member experience.
Key Responsibilities:
People Systems & HCM: Own the day-to-day management and continuous improvement of our HCM and People Systems platforms (ADP Workforce Now, Lattice, Avature, and related tools). Drive system configuration, data integrity, integrations, and automation so processes are streamlined, reporting is reliable, and team members and leaders have a simple, consistent experience.
Talent Management: Lead performance management, learning & development, and succession planning to build high-performing teams aligned with our growth goals.
Team Member Experience: Champion initiatives that drive engagement, impact, and well-being, so every interaction reflects our commitment to exceptional care for our team members and our clients.
Cross-Functional Collaboration: Partner with Total Rewards, People Relations & Engagement, Talent Acquisition, and Operations to scale People & Culture operations, delivering systems and process improvements that support new center openings and growth while innovating in a mission-aligned way.
This role offers high-visibility projects with direct influence and impact on our organization's success, allowing you to see the ripple effects of your work in the lives of our team, clients, and communities.
What We're Looking For
7+ years of progressive HR/People Operations experience, ideally in healthcare, behavioral health, or mission-driven organizations
Expertise in HR Operations
Knowledge of standard HCM system operations (ADP experience preferred) and AI enablement skills
Ability to develop, understand, and strategically use data analytics and insights
Strategic, hands-on experience in coaching, leading, facilitating, and motivating a team
Proven track record of enhancing employee experiences in dynamic, growth-oriented environments.
Strong leadership skills with a collaborative, empathetic approach—thriving in a culture that values heart, innovation, and partnership.
Bachelor's degree in Business or related field preferred
SPHR or PHR preferred.
Passion for our mission…and our People
Why Intercare Therapy? Great Mission, Culture, and Impact Await
Great Mission: Be part of something bigger—your work directly supports families navigating autism, creating independence and joy where it matters most.
Great Culture: Enjoy a family-oriented, supportive atmosphere with approachable leaders, ongoing CEUs/professional development, and a focus on well-being. Our team raves about the collaboration, approachability, and sense of purpose that make every day rewarding.
High-Impact Work: Lead transformative HR strategies in a scaling organization, with opportunities for innovation and visible results in team satisfaction and organizational growth.
Competitive perks including health benefits, 401k match, flexible work options, and a commitment to your career pathway.
If you're a strategic people leader ready to drive exceptional experiences while advancing a life-changing mission, apply today at intercaretherapy.Com/careers or connect with us on LinkedIn. Intercare Therapy is an equal opportunity employer committed to diversity and inclusion. Let's empower together!
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