Senior Engineering Manager - Tenant

Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!

We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.

How We Work

We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote

Little more about the team:

Honeycomb is an observability platform that helps engineering teams understand how their software behaves in production. Our Tenant team is behind Honeycomb Private Cloud, a brand new product that allows customers to have their own Honeycomb instance.

What you\'ll do

• Own delivery of Honeycomb Private Cloud — the infrastructure, tooling, and operational processes that let enterprise customers run Honeycomb inside their own cloud environment.
• Grow the product — we anticipate significant growth in the next year; help us meet sales goals and build relationships to support it.
• Work at the customer boundary — partner with Field Engineering, Support, and Sales on PoCs, security reviews, access negotiations, and contract asks, and help the team know when to take feedback and when to help us show the customer what good looks like.
• Lead across the org — Private Cloud depends on many engineering teams across the org. We maintain a tight drift between SaaS and Private Cloud, and this role will need to be able to understand and prioritize work that touches all parts of our engineering org.
• Feedback loops for developers. We learn a lot about Honeycomb as a product while building Honeycomb. Ensure that we push Private-Cloud-inspired tooling back into our SaaS infrastructure so each side continues to make the other better.
• Build the team — grow and develop a small, tenured, senior, very high-context team; remove the single points of failure that come with that; hire and onboard the next engineers to scale the team as the product offering scales.

What we\'re looking for

• 3+ years as an Engineering manager for a highly technical, senior team.
• You have a solid track record as an engineer, influencing without authority, and leaving things better than you found them.
• You\'ve managed or led a team that carried a real production on-call rotation, and you treat operational health as a core requirement.
• Experience shipping and operating software in environments you don't fully control — on-prem, private cloud, BYOC, or managed single-tenant. You know what version skew, partial telemetry, and customer security constraints do to a roadmap.
• Enough Kubernetes and AWS fluency to review a design, ask the challenging questions, and be useful in an incident review. You don't need to be the person writing the Terraform.
• Comfort being customer-facing with enterprise buyers: security questionnaires, access models, procurement, escalations.
• Ruthless prioritization on a small team with an enormous surface area — you can name what you decided not to do, and why.
• Hiring and onboarding engineers into a domain with a steep ramp.
• Comfort with AI tooling, and a point of view on where it helps and where it doesn't.
• Comfort being an escalation point for engineering emergencies as part of the Foundation leadership team
• Familiarity with observability / OpenTelemetry (Honeycomb\'s domain).
• You\'re still hands-on and enjoy contributing to and reviewing code (welcome, but it won\'t be your primary role here).
• Background in Go, Terraform, Kafka, and large-scale data infrastructure.
• FedRAMP, GovCloud, or regulated-industry compliance experience.

Base Salary based on level of experience

$285,000 - $320,000 CAD

What you\'ll get when you join the Hive:

• A stake in our success - generous equity with employee-friendly stock program
• It\’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
• Time to recharge with unlimited PTO
• A distributed-first mindset and culture (really!)
• Home office, co-working, and internet stipend
• Full benefits coverage for employees, with additional coverage available for dependents
• Up to 16 weeks of paid parental leave, regardless of path to parenthood
• Annual development allowance
• And much more...

Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.

Diversity & Accommodations:

We\'re committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.

We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.

As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there\’s anything we can do to improve your experience, we\'re always open to feedback.

Privacy Notice:

If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.

If you do not want us to retain your information, or want us to update it, please contact View email address on apply.j-vers.com . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.