Revenue Operations Analyst, Reporting & Data

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Revenue Operations Analyst, Reporting & Data based in Canada. Join a growing, remote-friendly SaaS organization dedicated to modernizing the pool and spa service industry through innovative technology and data-driven solutions. As a Revenue Operations Analyst, Reporting & Data, you will play a key role in transforming complex datasets into accurate, actionable insights that support strategic business decisions. Working closely with Revenue Operations, Finance, Product, and executive stakeholders, you will help strengthen reporting processes and improve data quality across the organization. You will contribute to go-to-market performance tracking, financial reporting, customer retention analysis, and product adoption insights. This role offers the opportunity to leverage SQL, business intelligence tools, CRM platforms, and AI-powered solutions to automate workflows and enhance operational efficiency. As the business expands through new products and acquisitions, you will progressively take ownership of reporting initiatives and contribute to the evolution of its data infrastructure. Accountabilities - Reporting and business intelligence: Support and progressively own recurring revenue operations dashboards, KPI reporting, and performance analyses covering marketing, free trials, sales pipelines, forecasting, payments, financial performance, product adoption, customer success, onboarding, churn, and retention. - Financial reporting and reconciliation: Assist Finance and Accounting with revenue-sharing reports for partner and referral agreements, reconciliation activities, and reporting related to embedded financing products. - Stakeholder support: Respond to ad hoc data and reporting requests from executives, program leaders, and cross-functional teams, ensuring that insights are accurate, timely, and relevant to business priorities.

- CRM data quality and optimization: Conduct recurring pipeline and field audits, standardize and consolidate CRM fields, address data-quality gaps, and improve data consistency across established and emerging product lines. - Product data integration: Collaborate with Product Analytics to integrate product usage and adoption metrics into the CRM, enabling Sales, Customer Success, and program leaders to better understand customer setup, feature engagement, and usage trends. - Process automation: Identify and automate manual, spreadsheet-based workflows to improve data reliability, reduce repetitive tasks, and enable CRM information to update automatically. - Reporting innovation: Use AI-powered tools to prototype new reports and analytical solutions, collaborating with Revenue Operations leadership to validate and implement approved improvements in the production business intelligence environment. - Business expansion and acquisitions: Help establish reporting capabilities for new go-to-market, finance, and operational initiatives while supporting acquisition-related data matching, migration, and reconciliation. Maintain visibility into acquired businesses' standalone performance and their contribution to consolidated results. - Data model development: Build a strong understanding of customer and revenue data structures, including customer identity resolution across systems, and progressively assume greater ownership of data management and reporting processes. Requirements - Relevant professional experience: Previous experience in revenue operations, business intelligence, data analytics, or a related field, ideally within a vertical SaaS business. Exposure to service industries and payment solutions is an advantage. - SQL and data infrastructure: Strong SQL skills, with experience querying cloud data warehouses such as Snowflake and working with modern data transformation workflows such as dbt.