Manager, Transfer Agency

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.
Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.
That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.
Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
For our business, for clients, and for you
Key Responsibilities:
Review controls and procedures across Fund Services on a periodic basis
Identify and Implement process improvements/system enhancements across the Transfer Agency Department.
Monitor operational risk across the Business and assist with the enhancement of the existing operational risk framework
Operational risk scenario modelling and analysis
Assist in building out and training the current teams.
Keep up to date on all Regulatory and internal Risk updates that impact the business ensuring the operations Teams have the necessary knowledge and system’s in place to deal with the updates
Managing the oversight outsourcing for funds contracted from other jurisdictions Monitoring and enhancing the KRI metrics for the Department
Managing international client relationships
Interacting with hedge fund principals and their investors
Review, understand and have the ability to discuss fund governing documents with staff and clients
Responsible for all aspects of operations and controls functions: Processing subscriptions, redemptions, transfers and switches.
Ensure control framework and documented Transfer Agency procedures and policies in line with regulations both locally and globally
Ensuring Apex Fund Services group policies are adhered to
Responding to investor and audit related enquiries
Ensure all regulatory reporting (onshore and offshore) is delivered within the required timeframes
Providing periodic reports and feedback to senior management
Participate in presentations for business opportunities from new and existing clients
Be responsible for change management where required including Ad hoc project management (as required)
Assisting in the further development of new & existing global client relationships, optimizing service offerings, productivity and profitability
Qualification:
Five plus years of proven experience managing an Investor Services/Transfer Agency team for alternative funds at a top tier institutional fund administrator
Detailed knowledge of Transfer Agency systems, preferably Paxus, eFront
Flexibility
Up to date AML/KYC knowledge
Up to date FATCA knowledge
A very strong understanding of fund legal structures and the fund administration business
Strong leadership skills with demonstrated ability to drive change
Strong Risk & control focus
Demonstrated ability to manage complex projects
Strong planning, organizational skills and entrepreneurial skills
Knowledge of accounting, finance and investment concepts
Strong communication (verbal and written) and problem-solving skills
Must be able to work with all levels within the organization
Strong multi-tasking skills
The ability to adapt to changing priorities and varied decision-making scenarios
An ability and desire to work to tight deadlines
Good interpersonal skills to develop working relationships with colleagues, clients, other divisions/ offices of the bank and professional intermediaries
Salary ranges from CAD $ 95,000 - $ 110,000 additional market competitive variable uncapped compensation based on performance. Compensation within this range is dependent on individual's skills, experience and qualifications.
We pride ourselves in our commitment to fostering a connected and inclusive culture, all our opportunities at Apex have four (4) days in office requirement.
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