Staff Product Designer, Design Systems

About the role

Clio is the global leader in legal AI technology, empowering legal professionals to work smarter, faster, and more securely. We are seeking a Staff Product Designer to join our growing Product Design team. This role is available to candidates across Canada (excluding Quebec) and the US. If you are located near one of our hubs (Burnaby, Calgary, or Toronto), you will be expected to work in the office a minimum of twice per week on our designated Anchor Days. Design plays a pivotal role at Clio, standing alongside Product and Engineering as one of the three pillars of our Research and Development organization.

As part of the Design Systems team, you will own the vision and evolution of Clio's design system as it enters an AI‑first era. You will act as both product owner and design practitioner, creating shared frameworks, heuristics, and tooling that accelerate design across our product ecosystem. Your work will define how intelligent systems behave, communicate, adapt, and delegate to users, while staying on brand.

What you’ll do

• Partner with Product and Engineering leaders to define experience strategy, success metrics, and high‑leverage priorities grounded in customer insights and business outcomes.
• Build deep customer intuition and systems understanding, translating complex workflows and constraints into clear direction and durable experience decisions.
• Lead end‑to‑end design across multi‑surface journeys from opportunity framing to prototyping, validation, and high‑quality execution.
• Shape a compelling long‑term experience vision for your problem space, bringing others along through storytelling and collaborative thinking.
• Raise the quality bar across a broader product ecosystem through cohesive, accessible, and scalable experiences.
• Drive consistency and leverage across teams by strengthening patterns, frameworks, and design system evolution beyond your immediate scope.
• Help teams navigate ambiguity and make strong decisions through facilitation, decision framing, and proactive cross‑functional collaboration.
• Mentor and elevate other designers through constructive critique, coaching, and role‑modelling strategic thinking and bar‑raising craft.
• Partner with the product design manager of your portfolio to uphold the quality and craft of design in your product area.
• Contribute to design culture and org‑wide initiatives through staff‑level forums and leadership beyond your immediate portfolio.

What you bring

• 8+ years of Product Design experience.
• B2B SaaS experience is preferred, but not required.
• Proven ability to design scalable experiences across multiple customer segments and/or products.
• Experience leading complex, cross‑team initiatives and delivering cohesive solutions across interconnected systems.
• Proven track record of shipping high‑quality work that solves customer problems and moves key product metrics.
• Strong product judgment and business acumen; the ability to connect customer needs to strategy, metrics, and roadmap decisions.
• Deep mastery of UX craft, including complex interaction design, information architecture, usability, and visual design.
• Advanced customer‑centric practice, able to lead discovery and align multiple teams around customer needs and opportunities.
• Proven experience designing AI‑powered experiences, including interaction patterns for trust, transparency, and appropriate user control across complex workflows.
• Proven systems thinking; the ability to design reusable frameworks and patterns that scale across teams and products.
• Expertise in modern design and prototyping tools, and practical fluency with AI tools in your workflow (e.g., Figma, Make, Cursor, Gemini, etc.).
• Excellent presentation and storytelling skills.
• Skilled facilitator who aligns leaders, drives decisions, and moves teams forward through ambiguity.
• Strong cross‑functional partner who drives execution across teams and workstreams.
• Experience mentoring peers.

What we’re specifically looking for

• A track record of taking a design system from functional to foundational, evolving application and rollout rigor, documentation, and architecture to support an adaptive product ecosystem.
• Fluency with agentic or AI‑first products where the primary unit of interaction is a system behavior, not a screen, and where delegation, trust, and human oversight are central design problems.
• Shipped interaction patterns for AI‑powered features: streaming states, citations, confidence signaling, refusals, and error recovery.
• Experience adapting a platform to serve distinct customer verticals with different domain vocabularies, workflows, or compliance contexts.
• Grounding in content design or UX writing, with the ability to develop voice, tone, and writing standards that operate at a system level.
• Experience designing AI‑powered features in professional contexts where trust, explainability, and user control are meaningful design constraints.

Compensation & Benefits

Average compensation range: $148,000 to $185,000 to $222,000 CAD, with specific bands for other regions based on local currency.

Benefits include competitive salary, top‑tier health, dental, and vision insurance, hybrid work environment with office attendance twice per week, flexible time off with an encouraged 20 days per year, an annual counseling benefit of $2,000, RRSP matching and RESP contribution, and a Clioversary recognition program.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

We are committed to equal employment and encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.