Staff Business Operations Manager

Kaseya ® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to and for more information on Kaseya’s culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.

WHAT YOU’LL DO: 

Join the dynamic team at Kaseya as a Staff Business Operations Manager. You will play a pivotal role in driving innovation efficiency, and excellence across our cutting-edges. As an expert in cross-functional collaboration, you will be at the forefront of innovating ideas into successful realities. If you are a strategic thinker, problem solver, and advocate for operational excellence in product management, sign up for this exciting role today.

WHAT WE ARE LOOKING FOR:

An organized, excellent communicator to help amplify the success of product management at Kaseya.

The Staff Business Operations Manager will play a critical role in optimizing our product development processes, aligning cross-functional teams, and driving operational excellence within the Product organization. You’ll work closely with Product Managers, Engineering, Design, Customer Success, and other stakeholders to ensure our product roadmap is delivered on time, with quality and impact.

THE SCHEDULE:  
This role is full-time in office, in our Vancouver, Canada office.

ESSENTIAL DUTIES A ND RESPONSIBILITIES:

• Partner with senior leaders and cross-functional teams (e.g. Product, Engineering, Marketing, Finance, Analytics) to jointly problem solve and develop solutions to complex business problems


• Lead strategic initiatives or projects end-to-end from initial hypotheses to recommendation to operationalization


• Act as the liaison between leadership, product management, engineering, design, marketing, and sales.


• Design and implement frameworks and operating models that accelerate operational excellence, decision-making, and best practices


• Notice areas for improvement and work together to improve processes.


• Anticipate and mitigate potential risks and challenges in product development.


• Provide regular updates and reports to senior management.


• Own and optimize tools that support product operations (e.g., Jira, Confluence, etc.), ensuring teams are trained and workflows are efficient.


• Encourage professional growth and development of the product organization.

WHAT YOU’LL BRING:

• Bachelor's degree in a relevant field such as Business Administration, Operations Management, Engineering, Computer Science, or related field.


• 4-6 years’ experience in product management, operations, project management, or a related field.


• Experience in cross-functional collaboration.


• Effective communication skills.


• Leadership skills to lead and motivate teams in a fast-paced environment.


• Familiarity with the industry and products.


• Adaptability and the ability to thrive in a fast-paced and ever-changing environment.

YOUR REWARD:

Join the fastest growing tech company in the world servicing over 50,000 companies globally! Earn a competitive compensation package that allows you to focus your attention on your passion in the exciting field of technology.

A benefits package including:

• Coverage for medical, dental, vision, life, and disability


• Paid Parking


• Paid Holidays


• PTO


• Casual and fun work environment


• Stock options

If this sounds like the right career to fit your personality and interests, please apply, we are looking forward to meeting you!

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.