Customer Experience Associate

Hydra Pure Group | Retail Home Services Full-Time | In-Person $55,000–$75,000 + Performance Bonuses & Incentives

YOUR NEXT OPPORTUNITY COULD START HERE

Hydra Pure Group is expanding — and our team is getting bigger. We're currently looking for friendly, motivated individuals who enjoy meeting people and want to join a fast-growing team in the home services industry. Our representatives work in participating Home Depot locations, connecting with homeowners and introducing them to available home water and air quality services. This isn't a position where you'll spend your entire day behind a desk. You'll be meeting new people, working in an active retail environment, developing valuable communication skills, and being part of a team that likes to work hard while keeping the atmosphere positive and fun. No previous industry experience is necessary — we'll train you.

WHAT YOU'LL DO

Your focus is simple: create a great customer experience. You'll interact with homeowners, learn about their needs, provide information about available services, and help interested customers take the next step. Responsibilities include:

• Engaging with customers at participating Home Depot locations
• Providing friendly and professional customer service
• Introducing homeowners to available water and air quality services
• Answering general questions about the program
• Identifying interested homeowners
• Booking complimentary consultations
• Maintaining a professional representation of our Home Services program
• Working toward personal and team goals

No door-to-door canvassing and no cold calling.

WHY PEOPLE JOIN HYDRA PURE GROUP

A job should give you more than somewhere to show up every day. We want our team members to have an opportunity to learn, earn, develop, and advance. You'll receive:

• $55,000–$75,000 annual earning opportunity
• Weekly pay
• Bonus and incentive opportunities
• Full training from day one
• Ongoing coaching and development
• Home Services program training
• Advancement opportunities
• Leadership opportunities for strong performers
• Recognition for results
• Support from an experienced team
• An energetic and social work environment
• Opportunities created through continued company expansion

We're growing, and we'd like the people who join us today to have the opportunity to grow with us tomorrow.

YOU DON'T NEED THE "PERFECT" RESUME

Great people come from different backgrounds. Previous experience in retail, hospitality, restaurants, customer service, promotions, marketing, telecommunications, fitness, automotive, or other customer-facing positions may be helpful — but it isn't required. We're more interested in finding someone who:

• Has a great attitude
• Enjoys talking with people
• Communicates confidently
• Shows up reliably
• Is comfortable learning new things
• Takes coaching well
• Enjoys working toward goals
• Works well individually and with a team
• Wants an opportunity to develop professionally

WHAT YOU'LL NEED

Applicants must:

• Be legally eligible to work in Canada
• Reside full-time in Canada
• Have reliable transportation
• Be bondable
• Be available for in-person work

This position is not remote.

WE'RE BUILDING OUR NEXT TEAM

Hydra Pure Group is continuing to expand its presence and is looking for people who can become part of that growth. For the right individuals, future opportunities may include customer relations, marketing and promotions, training, team leadership, and management. Whether you're coming from years of customer service experience or simply looking for an opportunity to prove yourself, we'd like to hear from you.

THINK YOU'D BE A GOOD FIT?

Send us your resume today. Selected applicants will be contacted by our recruitment team to discuss the position and arrange the next step in the hiring process. Hydra Pure Group Great people. Great energy. New opportunities. Come grow with us.