Internet Sales Specialist

Drive Autogroup

We pride ourselves on creating an environment where dedication and loyalty are not just valued but celebrated. We believe that every employee plays a pivotal role in our success, and we are dedicated to making each opportunity with us just as rewarding.

At Drive Autogroup you will experience the innovative, creative, and collaborative approach behind all our brands.

Ajax Nissan, is currently seeking an Internet Sales Specialist to join their team! The Internet Sales Specialist is a key player in our sales team, responsible for generating leads, managing customer inquiries, and converting online prospects into satisfied customers. This role involves engaging with customers via various digital platforms, nurturing relationships, and driving sales in both the virtual and in-store environments.

Key Responsibilities

• Respond promptly to online leads (via email, chat, phone, etc.) and engage with potential customers.
• Qualify and follow up with inbound inquiries, providing exceptional customer service and detailed information about vehicles, financing options, and promotions.
• Utilize dealership CRM software to track leads, follow up, and manage customer relationships effectively.
• Assist customers in the online vehicle purchasing process, from initial inquiry to final sale.
• Set appointments for in-person visits and test drives.
• Collaborate with the sales team and management to achieve sales targets and ensure customer satisfaction.
• Stay up-to-date with the latest vehicle inventory, product knowledge, and dealership promotions.

Qualifications:

• Previous experience in internet sales, automotive sales, or customer service is preferred.
• Strong communication skills, both written and verbal.
• Proficient in using Microsoft Office and dealership CRM’s such as Vinsolutions and One-Eighty
• Ability to multitask, prioritize, and stay organized in a fast-paced environment.
• A passion for automobiles and helping customers find solutions that meet their needs.
• Valid driver’s license and a clean driving record.

What We Offer

• Competitive compensation plans
• Collaborative team dynamic and Family-like atmosphere
• Employee purchase plans and company discounts
• Supportive work environment
• Health and wellness initiatives
• Exciting company events

Your professional journey is more than a series of job titles and responsibilities and we encourage your application even if you don’t meet all the qualifications. If you’re looking to further your career with a growing organization where you can use your knowledge, skills, and talents, then we are looking forward to hearing from you.

Drive Autogroup is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported. Should you require accommodation or support throughout the recruitment process, we will work with you to meet your needs.