Pharmacy Assistant (Entry Level - Training Provided)

About CareRx

CareRx is Canada’s leading provider of specialty pharmacy services to seniors. We serve more than 96,000 residents in over 1,600 seniors and other communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large network of pharmacy fulfillment centres that allows us to deliver medications in a timely and cost-effective manner. We take an active role in working with our home operator partners to promote resident health, staff education, and medication system quality and efficiency.

Whether you do your best work in a dispensary, in a clinical setting, in an office, or on the road, we have a place for you.

Position Summary:

The Pharmacy Assistant is responsible for providing superior customer service in a friendly, knowledgeable and professional manner as well as focus on the achievement of pharmacy excellence in the areas of customer service, workflow efficiencies, and inventory management. The Pharmacy Assistant plays an important role in the quality and safety of our medications. They assist in the preparation, packaging and organization of the medication deliveries, which requires an exceptional attention to detail. Their support to the Pharmacists and Technicians is essential to maintaining our quality standards.

Your Day to Day:

•  Adhere to all applicable policies, standards and procedures


•  Prepare medication for compliance packaging clients including blister packaging, medication pouches and unit dosed fluids


•  Maintain workflow and receipt of medication within prescribed timeline of receipt of prescription


•  To assist in receiving and basic data entry of new prescriptions


•  Receive and restock medications


•  Prepare daily and weekly production reports


•  Replenish shelves with reorder medications


•  Maintain stock levels and order when required


•  To prepare manual and automated compliance packaging


• Experience with Kroll Pharmacy software


• Strong Data–Entry skills or the potential to build the skills.


• Compounding medication (liquids, creams, lotions, ointments)


• Prepare daily and weekly delivery orders


• Maintain stock levels and complete order management when required


• Manually prepare and/or utilize automated compliance packaging to package medications


• Assist with filing of prescriptions, patient documentation and patient information


• Administrative Duties: assist in cycle counts, narcotic counts and return to stock inventory


• Ensure area is clean and free of garbage and debris at all times


• Assist with other pharmacy operations as required and within your scope


• Ensure area is clean and free of garbage and debris at all times


• Other duties will be assigned as required

What You Will Bring to The Team:

•  Pharmacy Assistant experience


•  KROLL Pharmacy system experience


•  Experience with PacMed and SynMed Systems an asset (specifically for production)


•  Compliance Packaging experience


• Experience in community pharmacy, hospital pharmacy or long term care pharmacy is an asset


• Ability to work as part of a team as well as work independently in a fast paced environment


• Excellent verbal and written communication skills


• Strong time management and organizational skills


• Ability to manage work flow in order to meet deadlines


• Maintain confidentiality of patient and employee information


• Ability to sit, stand and walk throughout the day

Qualities for Success: 

•  Ability to manage changing priorities


•  Ability to work independently, and as a member of a team


•  Customer service oriented


•  Excellent problem-solving and decision-making skills


•  Strong attention to detail

See what one of our current Pharmacy Assistants has to say about working at CareRx  

"Since joining CareRx 1.5 years ago, I’ve had the chance to take on new challenges and grow in my role. The support and encouragement from the team have made a big difference in my development personally and professionally. There’s a strong sense of community here, with a great balance of hard work and celebration. Whether it’s team events, daily tasks, or recognition, CareRx truly values its employees and creates a positive environment to thrive in."  

Location:  This is on-site role at 8805 Resources Rd, Grand Prairie, Alberta, T8V 3A6. 

Opportunity:  This is a current existing position 

AI Disclosure: CareRx does not use AI to screen candidates

Application Process:

CareRx welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Interested, qualified candidates are encouraged to apply.

All applicants must successfully pass satisfactory background screening (depending on the role - Criminal Record Check, Vulnerable Sector Check, Credit Check, Driver’s Abstract, Education Verification, Current Professional Registration) and referencing. Background screening will be completed after an offer of employment has been extended and accepted.