Program Manager Project Management Office

Job Responsibility:

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $44 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them.

Location/Division Specific Information Work Location: Mississauga, Canada (on-site)

Group: Pharma Services Group

Division: Drug Product Division

How will you make an impact

The Program Manager provides oversite across the product life cycle for strategic programs to ensure on-time delivery and successful program execution. This role maintains program commitments, timelines, and customer relationships, with a focus on delivering an excellent customer experience through creative problem solving and cross-functional collaboration.

What will you do

Manage and communicate end-to-end program health providing one source of clear, accurate communication.

Lead strategic operational aspects of strategic projects / programs with the customer and project management teams to ensure timely, coordinated, risk mitigated delivery of projects and services.

Coordinate site-wide resources to provide comprehensive solutions, based on the entire product and services portfolio across the site.

Prepare material for internal and external Program Joint Steering Committee and executive level report outs.

Lead and facilitate program issues, risk mitigation and solution escalation process, serving as a liaison with Site Leadership to ensure effective solution/resolution.

Maintain integrated program timelines and oversight across the product life cycle.

Hold teams accountable to stage gate process and weekly/monthly/quarterly reviews.

Support the organization through deployment of standard tools and practices.

Promote a safe working environment, report potential hazards, and ensure all direct reports follow Environmental Health and Safety procedures.

How will you get here

Education / Experience

Bachelor's degree required.

Project Management Professional (PMP) certification preferred.

Minimum 3 years of previous experience in the pharmaceutical industry and within a GMP environment.

Previous project management/client interface experience required.

Experience with budgeting and forecasting required.

Demonstrated knowledge of pharmaceutical manufacturing and outsourcing, including use of SOPs required by Quality Standards.

Equivalency

Equivalent combinations of education, training, and relevant work experience may be considered.

Knowledge, Skills and Abilities

Ability to influence others to reach agreements and adopt a course of action. Ability to adapt to a changing environment quickly and easily. Ability to develop solutions that are mutually beneficial to the client and to Patheon. Ability to function independently and as part of a team. Ability to emphasize with another's situation to be able to drive a greater level of understanding and develop solutions. Ability to serve as the internal client advocate while balancing Patheon's requirements and priorities. Ability to identify market opportunities for new and existing clients and/or products. Act accordingly and dare to take risks. Superior communication and presentation skills, verbal and written. Ability to demonstrate active listening skills. Ability to communicate with clients and internal customers with challenging issues in a positive manner. Capable of remaining calm while managing challenging issues and maintaining optimistic outlook. Demonstrated success in the managing of multiple projects in a customer service environment. Dynamic, self-motivated, pro-active approach to taking on challenging assignments. Demonstrated analytical and organizational skills with the ability to impart this information to others within the Business Management team. Operates with a sense of ownership and accountability. Regular need to attend to and decipher complex and/or technical data that requires diligence and attention to interpret effectively. Working knowledge of MS Office Applications (Word, Excel, PowerPoint, SharePoint) required. Proficiency with the English Language.

Standards and Expectations:

Follow all Environmental Health & Safety Policies and Procedures. Work collaboratively with fellow team members, modelling positive team principles and partnering to meet project and departmental objectives. Perform all duties within strict compliance to Patheon quality systems Standard Operating Procedures (SOPs) and Good Manufacturing Practice (GMP). Maintain workspace in a clean and orderly fashion. Effectively engage in and adhere to departmental systems to maintain a smooth and efficient workflow (visual management, scheduling systems, etc.). Be client and patient conscious. Understand Key Performance Indicators and strive to improve the performance of the team by identifying areas for system improvements and engage in problem solving. Model positive thinking and is open to change, motivating the team to adapt to shifts in priorities and new ways of working. Proactively identify areas for improvement in the execution of procedures. Communicate risks to timelines in an initiative-taking manner. Consistently strives to improve skills and knowledge in related field.

Physical Requirements:

Light physical effort and fatigue. Walks, sits, or stands for limited periods. May require occasional equipment operation including keyboard equipment. Lifts light items for limited duration. Typically located in a comfortable indoor area. There may be exposure to mild physical discomfort from factors such as dust, fumes or odours, temperature extremes, loud noise, strong drafts, or bright lights. Use of Personal Protective equipment may be required and may include any of the following: safety glasses, safety shoes, lab coat, gloves, hair net, beard cover, safety apron, respirator occasionally.

This position has not been approved for relocation assistance.