Manager Education Development

Discover

The Opportunity

Fredericton, NB | Saint John, NB

Education and Training

Experienced

Full-time

$73,544 - $100,232 / year

Competition Number: #016-26.27

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Pension plan

Life Insurance

Disability Insurance

Employee Assistance Program

Tuition Aid

Wellness Programs

Closing Date: July 13th, 2026 at 4:00 PM

TRANSFORMATIVE TEACHING & LEARNING

Transformative Teaching & Learning promotes a strong culture of teaching & learning excellence, helps educators and faculties develop and deliver excellent course and curricula, supports educator's use of instructional technology and media, and facilitates the development and use of exceptional teaching & learning spaces, both physical and virtual.

What We Offer

Full-time | 2-year Term | Fredericton or Saint John | On-Campus

Standard Work Hours: Mon - Fri | 8:00 am - 4:00 pm | 36.25 hours per week (Summer Hours)

Mon - Fri | 8:15 am - 4:30 pm | 36.25 hours per week

Additional Working Conditions

• Ability to travel between Fredericton and Saint John campuses as well as the Moncton site on a regular basis.

Salary Range: $73,544 - $100,232 per annum (as of July 1st, 2026)

YOUR FOCUS

Reporting to Director, Transformative Teaching and Learning, the Manager Education Development is responsible for the day-to-day coordination and management of education development directed at faculty and contract academics at UNB. Leading a small team of Education Developers and Instructional Designers, this position ensures there is effective support of faculty and other educators at UNB in all modalities, Working in close collaboration with the Director, Transformative Teaching and Learning, this position will contribute toward achieving the university's strategic ambitions.

• Manage support for faculty, contract academics, and instructors through an online ticketing system.
• Provide pedagogical advice, direct instruction, troubleshooting, test cases, and escalate support requests as appropriate.
• Allocate and respond to incoming requests and liaise with the D2L support line when required to coordinate pedagogy support and knowledge development.
• Develop and implement long-term plans that position UNB as a leader in transformative teaching and learning.
• Align team activities with UNB's strategic priorities and lead pilots of new pedagogies and teaching strategies.
• Lead HR management activities, including performance evaluation, documentation, and employee support.
• Provide guidance to staff on priorities and resolve logistical, technical, and performance challenges.
• Address employee concerns through coaching and mentoring, partnering with People & Culture as needed.
• Promote team development and adapt leadership styles to drive performance, engagement, and high-quality client service.
• Drive team performance through clear two-way communication, target setting, accountability, and conflict resolution.
• Distribute workload effectively across the team and build knowledge and skill capacity to support faculty and instructors.
• Foster collaboration across campuses when making decisions and recommendations related to teaching and learning culture.
• Consult on emerging technologies, pedagogies, and opportunities in higher education.
• Build expertise in online pedagogy, inclusive education, experiential education, and Indigenous education in alignment with UNB priorities.
• Design, implement, and maintain a quality assurance program that strengthens education development, training, and learning opportunities.
• Deliver development opportunities that promote the transfer of knowledge and skills across the unit and broader stakeholder groups.

What You Bring

• Master's degree in education or another relevant field.
• Three to five years experience as a team leader or manager.
• Three to five years experience providing pedagogical support to educators.
• Experience in a teaching or training environment (post-secondary education environment is preferred)
• Familiarity with online pedagogy.

Additional Strengths

• Certificate in university teaching or course development is an asset.
• Strong communication skills as well as analytical and critical thinking skills.
• Experience collaborating with various stakeholders.
• Ability to problem solve and make decisions.