Reference and Circulation Coordinator (Term Full-Time)

Job applications must be submitted through , and not through AMIK for consideration.

About US
RRC Polytech is Manitoba’s largest institute of applied learning and research, with more than 150 full- and part-time degrees, diploma and certificate options. Through hands-on and online learning opportunities and state-of-the-art instruction, we prepare our students to become leaders in their fields – while also ensuring they can meet changing industry demands and contribute to the province’s economic growth.

Accessibility and Accommodations
RRC Polytech is committed to accessible employment and to ensuring that our hiring processes are barrier free. If you require information in an alternate format, or if you require an accommodation to participate in the hiring process, please contact [email protected] .

Reference and Circulation Coordinator  (Term Full-Time)
Library and Academic Services

POSITION TYPE: Full-Time, Term Position Available (anticipated November 2, 2026 up to November 1, 2027) 

POSITION LOCATION: Notre Dame Campus (Winnipeg, MB), Hybrid**

** RRC Polytech reserves the right to modify work arrangements in alignment with operational and organizational needs.

EMPLOYEE GROUP: Union (MGEU)

For the purposes of this job posting, internal applicants and applicants from MITT will be given preference over external applicants. 

At RRC Polytech we aspire to have a workforce that is representative of the diversity within our communities. For this hiring process, a preference hiring practice will be applied. Consideration will be given to applicants who self-identify within their application as one or more of the following equity-deserving group(s): Women, Indigenous Peoples, Persons with Disabilities, Racialized Persons, Persons of the 2SLGBTQlA+ Community. For more information about our hiring practices, please visit: . 

Employment support is available to candidates who self-identify as Indigenous (First Nations, Métis, or Inuit) seeking employment at Red River College Polytechnic. For guidance on the application process, interview preparation, or to discuss accommodation needs, applicants are invited to contact our Indigenous Recruitment Consultant at [email protected] .

TALENT POOL: This competition may be used to establish a 12-month talent pool of qualified candidates for future vacancies. Even if you do not meet all of the listed qualifications, we encourage you to apply.

ABOUT THE TEAM
Library and Academic Services (LAS) is a collaborative, student-centered team dedicated to creating an inclusive and welcoming environment where learners can thrive. We support student success by connecting students, faculty, and staff with the information, resources, and technology they need, while fostering information literacy, independent research skills, and confidence in navigating academic resources.

As part of LAS, you will join a supportive team committed to exceptional service, continuous improvement, and innovation. Together, we deliver accessible support across multiple service channels, enhance the user experience through resource development and service improvements, and collaborate on initiatives that strengthen learning and engagement across the College community.

WHAT YOU WILL DO
The Reference and Circulation Coordinator supports the delivery of library services for students, faculty, and staff across RRC Polytech campuses. This position coordinates day-to-day reference and circulation services, service desk operations, staff scheduling, interlibrary loan services, and instruction and outreach activities. The Coordinator works closely with colleagues to promote library resources, support student learning, and ensure responsive, high-quality service delivery both in person and online.

Key responsibilities include coordinating service desk operations and staffing; providing day-to-day operational coordination and guidance related to reference and circulation services; supporting onboarding and training of new staff; providing coaching and support related to service delivery issues; providing reference and research support; coordinating and supporting College orientation activities, library events, library instruction, and other outreach initiatives; maintaining library guides and resource promotion activities; coordinating interlibrary loan services; gathering and reporting service statistics; developing and maintaining procedures and guidelines; and contributing to continuous service improvement and library and College initiatives as required

WHAT YOU WILL BRING

• Library and Information Technology Diploma or a combination of equivalent education and experience in library and information services
• Experience delivering reference, circulation, and customer service in a library environment
• Experience coordinating services, projects, events, or operational activities
• Strong interpersonal communication, and relationship-building skills
• Demonstrated ability to work collaboratively and build consensus with a variety of stakeholders
• Strong organizational skills and attention to detail
• Ability to take initiative and exercise sound judgement in problem-solving and decision-making
• Demonstrated ability to adapt to changing priorities and operational needs
• Experience developing or maintaining procedures, documentation, library guides, or training materials
• Experience working in a fast-paced public service or client-focused environment, preferably in an academic library setting
• Experience onboarding, training, coaching, or providing day-to-day guidance to staff, students, or volunteers
• Experience coordinating staff schedules, services, or operations in a unionized environment
• Experience building a respectful workplace culture that promotes diversity, learning and continuous improvement

NICE TO HAVE

• Ability to guide staff/faculty in responsible and ethical use of AI in role specific work
• Experience in an academic library environment

WHY WORK WITH US
At RRC Polytech, we believe our people are our greatest assets. We offer supportive, inclusive workplace where you can grow, contribute and thrive.

• Salary Range for this position:  $59,924 - $84,505 per annum
• Generous Paid Vacation: full-time employees accumulate a minimum of 15-days vacation per year, increasing to 30 days with service, while full-time Instructors accumulate 44 days per year. Information on casual and part-time vacation accrual is outlined in the Collective Agreement or the Terms and Conditions for Excluded Employees as applicable
• December Break: employees receive time off with pay during the period between Boxing Day and New Year's Day
• Defined Benefits Pension Plan: Employer and Employee contributions to future retirement benefits
• Comprehensive Benefits: Including Health and Group Life insurance, Long Term Disability, employee & family assistance program, mental health support up to $1,000, and a robust Health Care Spending Account
• Inclusive Leave Programs: Wellness, maternity, adoptive, and parental leave, as well as ceremonial, cultural, religious and spiritual leave
• Growth and Recognition: Professional development, professional licensing and fees coverage, and severance pay on retirement
• Union Representation: For complete details on benefits and employment terms, see the MGEU collective agreement

CONDITIONS OF EMPLOYMENT

• Applicants must be legally entitled to work in Canada
• This position may be required to work evenings and/or weekends
• This position may be required to work overtime
• This position may be required to travel

Please note that applicants internal to Red River College Polytechnic must apply through My Portal on HRIS Unlimited.

LAND ACKNOWLEDGEMENTS

RRC Polytech campuses are located on the lands of the Anishinaabeg, Ininiwak, Anishininwak, Dakota Oyate, and Denésuline, and the National Homeland of the Red River Métis. 

We recognize and honour Treaty 3 Territory Shoal Lake 40 First Nation, the source of Winnipeg’s clean drinking water. In addition, we acknowledge Treaty Territories which provide us with access to electricity we use in both our personal and professional lives.