Student Records and System Support (Term Full-Time)

Job applications must be submitted through , and not through AMIK for consideration.

About US
RRC Polytech is Manitoba’s largest institute of applied learning and research, with more than 150 full- and part-time degrees, diploma and certificate options. Through hands-on and online learning opportunities and state-of-the-art instruction, we prepare our students to become leaders in their fields – while also ensuring they can meet changing industry demands and contribute to the province’s economic growth.

Accessibility and Accommodations
RRC Polytech is committed to accessible employment and to ensuring that our hiring processes are barrier free. If you require information in an alternate format, or if you require an accommodation to participate in the hiring process, please contact [email protected] .

Student Records and System Support (Term Full-Time)
Steinbach Campus

POSITION TYPE: Full-Time, Term Position Available (anticipated August 10, 2026 up to March 31, 2027) 

POSITION LOCATION: Steinbach Campus  (70km outside of Winnipeg, MB) Hybrid**

** RRC Polytech reserves the right to modify work arrangements in alignment with operational and organizational needs.

EMPLOYEE GROUP: Union (MGEU)

For the purposes of this job posting, internal applicants and applicants from MITT will be given preference over external applicants. 

At RRC Polytech we aspire to have a workforce that is representative of the diversity within our communities. For this hiring process, a preference hiring practice will be applied. Consideration will be given to applicants who self-identify within their application as one or more of the following equity-deserving group(s): Women, Indigenous Peoples, Persons with Disabilities, Racialized Persons, Persons of the 2SLGBTQlA+ Community. For more information about our hiring practices, please visit: . 

Employment support is available to candidates who self-identify as Indigenous (First Nations, Métis, or Inuit) seeking employment at Red River College Polytechnic. For guidance on the application process, interview preparation, or to discuss accommodation needs, applicants are invited to contact our Indigenous Recruitment Consultant at [email protected] .

TALENT POOL: This competition may be used to establish a 12-month talent pool of qualified candidates for future vacancies. Even if you do not meet all of the listed qualifications, we encourage you to apply.

ABOUT THE TEAM
RRC Polytech’s Steinbach Campus serves the communities of Steinbach and the broader southeast region of Manitoba, offering a range of accessible, community focused programs and part time courses designed to support local learners and employers. Located in the heart of Steinbach, the campus provides training that reflects the needs of industry in the southeast. Our instructors bring strong professional experience and real world insight into the classroom, ensuring students gain practical, career ready skills. We offer flexible learning options that allow students to pursue the career path of their choice, as well as opportunities for professionals to upgrade their skills and expand their knowledge to advance in their field.

WHAT YOU WILL DO
The Student Records and Systems Support position provides service excellence to students and instructors, including information about the Steinbach Campus general and specific program/course details in a knowledgeable, professional manner. The individual will be responsible for compiling information, maintaining student records, assisting students with registration, admissions, and course selection processes, performing various clerical functions such as electronic record keeping using College systems Recruit and Colleague, filing, scanning, photocopying and preparation of correspondence.

WHAT YOU WILL BRING

• Post secondary certificate in Business Administration or related field of study. An equivalent combination of education and experience may be considered
• Experience with the creation, maintenance and analysis of customer records and reporting tools
• Experience in systems testing, including identifying errors, considering ideas and alternatives
• Experience in researching and resolving incorrect customer records and financial information
• Extensive experience in front-line customer service
• Experience receiving payments and reconciling at end of day
• Experience with various computer applications such as Microsoft Office and/or on-line systems
• Experience building a respectful workplace culture that promotes diversity, learning and continuous improvement

NICE TO HAVE

• Ability to use AI tools to support operations
• Extensive experience with RRC Polytech’s Student Information Systems (Colleague and Recruit)
• Extensive experience working with organizational software – Catalogue Maintenance, RRC Reporting, LEARN
• Prior experience working in a post-secondary setting

WHY WORK WITH US
At RRC Polytech, we believe our people are our greatest assets. We offer supportive, inclusive workplace where you can grow, contribute and thrive.

• Salary Range for this position:  $49,595 - $69,838 per annum
• Generous Paid Vacation: full-time employees accumulate a minimum of 15-days vacation per year, increasing to 30 days with service, while full-time Instructors accumulate 44 days per year. Information on casual and part-time vacation accrual is outlined in the Collective Agreement or the Terms and Conditions for Excluded Employees as applicable
• December Break: employees receive time off with pay during the period between Boxing Day and New Year's Day
• Defined Benefits Pension Plan: Employer and Employee contributions to future retirement benefits
• Comprehensive Benefits: Including Health and Group Life insurance, Long Term Disability, employee & family assistance program, mental health support up to $1,000, and a robust Health Care Spending Account
• Inclusive Leave Programs: Wellness, maternity, adoptive, and parental leave, as well as ceremonial, cultural, religious and spiritual leave
• Growth and Recognition: Professional development, professional licensing and fees coverage, and severance pay on retirement
• Union Representation: For complete details on benefits and employment terms, see the MGEU collective agreement

CONDITIONS OF EMPLOYMENT

• Applicants must be legally entitled to work in Canada
• This position may be required to work evenings and/or weekends

Please note that applicants internal to Red River College Polytechnic must apply through My Portal on HRIS Unlimited.

LAND ACKNOWLEDGEMENTS

RRC Polytech campuses are located on the lands of the Anishinaabeg, Ininiwak, Anishininwak, Dakota Oyate, and Denésuline, and the National Homeland of the Red River Métis. 

We recognize and honour Treaty 3 Territory Shoal Lake 40 First Nation, the source of Winnipeg’s clean drinking water. In addition, we acknowledge Treaty Territories which provide us with access to electricity we use in both our personal and professional lives.