Server, Events - Oliver & Bonacini

Company Description

Oliver & Bonacini Hospitality (O&B) is one of Canada’s leading hospitality groups, known for exceptional dining experiences, innovative concepts, and outstanding service. Since 1993, we have built a diverse portfolio of restaurants, venues, and events while creating opportunities for our people to grow, develop, and build rewarding careers in hospitality.

We are recruiting talented individuals for Event Server positions across various O&B locations:

• Arcadian
• Ivey Donald K. Johnson Centre 
• Estates of Sunnybrook
• The Carlu
• Malaparte
• The Quay
• Village Loft
• SixtyEight
• Offsite Catering

What's in it for you?

• Gratuities
• Comprehensive health, dental, and vision benefits, including enhanced mental health coverage
• Discounted gym membership 
• Access to our Employee Assistance Program for confidential support
• 50% dining discount at all O&B restaurants for you and up to three guests
• Employee Referral Program
• Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await!

Job Description

Join the Oliver & Bonacini team as an Event Server , where your hospitality skills will shine through every guest interaction. Under the guidance of our Front of House Management Team, you will develop strong knowledge of our food and beverage offerings, confidently answer guest questions, provide attentive service, and help create memorable experiences for every guest.You will be responsible for maintaining a clean and organized service area, monitoring quality standards, and ensuring that all food and beverage items are presented with care and attention to detail. We are looking for someone with previous service experience who thrives in a fast-paced, team-oriented environment and is passionate about delivering exceptional hospitality experiences.

The day to day:

• Provide exceptional guest service by answering questions about food, beverages, wine, and event services.
• Take and serve beverage orders while following Oliver & Bonacini service standards.
• Assist with food running and ensure dishes are delivered accurately and efficiently to guests.
• Present beverages professionally and maintain organized service and bar areas.
• Maintain cleanliness, organization, and readiness of assigned sections throughout events.
• Prepare condiments, restock supplies, and ensure service areas, fridges, and bars are properly stocked.
• Monitor food and beverage quality, presentation, and guest satisfaction.
• Communicate menu items, beverage selections, specials, and event details clearly to guests and team members.
• Assist with event setup and breakdown, including bar and service areas.
• Maintain awareness of guest needs and proactively clear tables, reset areas, and support the overall guest experience.
• Follow all food safety, sanitation, and workplace safety standards and procedures.
• Accommodate special guest requests, including dietary restrictions and allergies, with care and attention.
• Assist with waste removal, recycling, and general event area upkeep as required.
• Perform other duties as assigned.

Qualifications

• Minimum 2 years of serving experience in a similar hospitality or event environment.
• Smart Serve Certification is required.
• Strong attention to detail and commitment to providing exceptional guest experiences.
• Ability to remain calm, organized, and professional while working in a fast-paced environment.
• Excellent organizational skills with the ability to multitask and prioritize responsibilities.
• Strong verbal and written communication skills.
• Knowledge of food, beverage, wine, spirits, and cocktails is an asset.
• Ability to stand for extended periods and lift up to 25 lbs.
• Flexibility to work a variety of shifts, including evenings, weekends, holidays, and late nights.
• Legally eligible to work in Canada.

Availability expectations:

• Full-Time Employees: provide a minimum of 5 days of availability each week.
• Part-Time Employees: provide a minimum of 3 days of availability, including at least one weekend day.

Additional Information

Wage starts at $17.60/hour + gratuities.

Compensation may vary depending on location, as gratuity amounts differ by venue.

We are currently hiring multiple Event Servers to support staffing needs across various Oliver & Bonacini locations.

AI Disclosure
To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation
Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.