Global Workforce Management Leader

Hootsuite Inc.

Hootsuite is seeking a Team Lead, Workforce Management to oversee the WFM team and analytics across our global Customer Support organization. You will mentor the team, drive best practices, and partner with technology vendors to ensure operational effectiveness.You will gather and analyze support data, forecast capacity regionally and globally, and contribute to quarterly OKRs. Strong leadership and analytics experience are essential for this role.
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Vacancy posted 49 minutes ago

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