Accounts Receivable Technician

For over 70 years, WALTER Surface Technologies has been a world leader in surface treatment technologies providing high performance abrasives, tools, power tools, chemical solutions, safety solutions, and welding process solutions specifically designed for the metalworking industry. Our core philosophy is focused on helping customers work better and achieving greatness with the best technology, the best products, the best performance, the best safety, and the best durability - all designed to increase their productivity and profitability.

Job Summary:

Reporting to the Accounts Receivable Supervisor, the technician is responsible for cash application, collections, customer account reconciliation and other related tasks for Canada and the United States.

Main responsibilities:

• Process and apply customer payments accurately and in a timely manner.
• Reconcile customer accounts and investigate payment, billing, and invoice discrepancies.
• Monitor accounts receivable aging and follow up with customers regarding outstanding balances.
• Maintain accurate and up-to-date customer accounts receivable records.
• Communicate with customers, Sales, and Customer Service to resolve payment and billing issues.
• Assist with month-end closing activities, including account reconciliations and reporting.
• Identify opportunities to improve accounts receivable and collection processes.Perform other related duties as assigned.
• Perform cash and bank reconciliations, ensuring accuracy and timely resolution of discrepancies.
• Prepare regular snapshots of the company’s cash position to support financial visibility and decision-making.

Required skills & Qualifications:

• Basic knowledge of accounting principles.
• Good knowledge of Excel and experience with ERPs
• Willing to adopt and adapt to new systems and reporting tools.
• Energetic, organized and able to work with a variety of clients.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.

Education & Experience :

• College diploma in accounting or other relevant education.
• Minimum 3 years of experience in accounts receivable or a similar role.
• Excellent communication skills, written and verbal, in French and English to support internal communication and interactions with customers and international teams.