Customer Experience Data Center Consultant

Cisco Systems

Shape customer outcomes through data center architecture, technical consulting, and delivery leadership across Cisco services and complex infrastructure environments. This work connects technical execution with business strategy.The Customer Experience Consultant partners with customers, sales teams, engineering groups, and external partners. You create architectures, manage delivery projects, and serve as a primary technical resolution contact. Expertise in Cisco Nexus, Cisco ACI, storage area networks, and hybrid cloud environments supports customer technology transitions.Key Responsibilities:
Partner with customers, sales, and engineering groupsTranslate requirements into technical architecturesMaintain direct technical and management relationshipsResolve complex technical challenges quickly and effectivelyShare knowledge and provide consulting recommendationsRequirements:
Broad expertise across technologies and delivery methodsStrong communication and customer relationship-building skillsKnowledge of Cisco Nexus, ACI, MDS, BGP, OSPF, VXLAN, and EVPNExperience with virtualization and containerization platformsCanadian French and English bilingual fluencyBring customer consulting, data center networking, and delivery leadership to Cisco projects connecting technical solutions with business goals.
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