Bicycle Retail Store Manager

We're looking for a Store Manager at our new Northwest location at 11 Bowridge Dr. NW!

Company Overview

The Bike Shop is the largest independently owned bicycle retailer in Calgary and has proudly served our community for over 50 years. With three retail locations throughout the city, our team members pair thousands of customers with their dream bike everyday, make repairs and adjustments, and share the enthusiasm of all styles of cycling.

Role Description

As a Store Manager, you will be responsible for hiring, developing, and motivating our sales team. Store Managers work with the store’s Sales Manager and Service Manager to deliver excellent customer service, solve day-to-day problems, and execute long-term goals. Responsibilities include:

• Helping a wide variety of customers with all types of bicycle purchases.
• Setting individual and team goals to guide improvement and evaluating staff on key performance indicators.
• Continuous training and coaching of sales staff.
• Scheduling for the sales team, ensuring adequate coverage and adhering to payroll budgets.
• Problem resolution in-store as well as customer follow-up after purchase.
• Providing input on product selection and placement within the store to facilitate sales and create a seamless in-store experience for customers.

Salary Range : $60,000 - $70,000/year + Team Commission ($2-4/hr) + Robust Quarterly Incentive Program

Job Qualifications

• An avid interest in cycling
• Previous sales experience
• Past management experience
• Positive, outgoing, customer service personality
• Calm, levelheaded demeanor in stressful situations
• Comfortable communicating and performing within a team environment
• Experience utilizing Ascend POS system is an asset
• Strong verbal and written communication skills
• Strong time management skills

Working at The Bike Shop will provide you with:

• A fun, challenging, and fast-paced work environment.
• The opportunity to build relationships with peers who love cycling.
• In-store discount plus access to industry pricing on a range of brands & products

If you are interested in this opportunity, please apply via e-mail to ***email_hidden*** or apply in person. Only candidates considered for an interview will be contacted.