Assistant, General Manager

Schedule: Monday to Friday 8:00AM to 5:00PM (to be confirmed)

General Summary

The Manager, Assistant General is responsible for directing the daily activities of the warehouse, including labor scheduling, supervision, and proper utilization of space, equipment, and manpower. Key responsibilities include staffing, warehouse operation, maintenance of the facility and equipment, implementation of safety/security/housekeeping/and sanitation programs, performing to budget, service level agreements, key performance indicators and customer service.

Primary Responsibilities

• Plan and schedule all distribution services including receiving, storing, shipping, handling, return/damaged goods, maintenance, and administrative activities to ensure customer requirements are met in an efficient manner.
• Preparing, maintaining, and communicating all operational Standard Operating Procedures.
• Managing, coaching, mentoring, developing staff and labor planning and forecasting to achieve prescribed objectives.
• Monitoring and ensuring departmental/facility performance metrics are met in a timely and cost-effective manner.
• Ensuring accurate and timely preparation of all necessary reports and records regarding warehouse operations.
• Developing, implementing and directing equipment Preventative Maintenance programs, safety programs, and facility building/grounds maintenance programs.
• Monitoring facility processes to include purchasing auditing, compliance, and General Manager approval; creating programs to maximize cost saving for The Customer / the customer.
• Utilizing Six Sigma and Lean to lead and execute high impact process improvement projects.
• Presenting data and solutions to customers, both internal and external.
• Managing facility-wide, cross-functional operations improvement projects.
• Other duties as assigned

Required Qualifications & Experience:

• BA/BS degree in a relevant field or an equivalent combination of education and experience.
• Five (5) years supply chain management experience
• Five (5) years of experience in a logistics environment utilizing WMS (Manhattan Associates or similar system preferred) and RF technology.
• Five (5) years of experience in a fast-paced, large volume, high-intensity environment, with strong focus on meeting/exceeding measurable metrics.
• Previous experience in a forward or reverse operation preferred.
• Experience managing full profit and loss financials preferred.
• Three (3) years of experience implementing continuous improvement programs.
• Ability to interact effectively at multiple levels, in support of our customer relationships; demonstrated self-confidence, particularly with client relationships; strong relationship building skills.
• Excellent communication and presentation skills; ability to effectively present information and respond to questions from groups of managers, clients, employees, customers, and the general public.
• A proven track record of mentoring and developing promotability with direct reports and subordinates.
• Technical competency in Six Sigma skills: Lean, Kaizen/Work-out, process management, change management and advanced statistical analysis a plus.
• Proficiency with Microsoft Office applications.
• Customer service driven.
• Strong team player.

Requirement, Perks, and Benefits (CA – Salaried) & (CA-Hourly)

If the incumbent resides in province of Quebec, Functional French (written and spoken) is required.

Physical/Cognitive Requirements (with or without accommodation)

• Ability to follow policies and
• Ability to read, write and interpret
• Ability to add, subtract, multiply and
• Ability to use hands to finger, handle, or
• Ability to sit/walk/stand for duration of shift
• Must possess visual acuity to perform essential job
• Ability to conduct physical tasks with a full range of motion throughout the warehouse
• Ability to lift/carry items up to 50 pounds

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions.

Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

Job Disclaimer (Canada)

This job is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, functional French (written and spoken) is required.

In the recruitment and selection process to fill this vacancy, Artificial Intelligence may be used.

Driving Requirements (If Applicable)

Candidates for positions that require driving as a core competency must have a valid driver's license (e.g. Class 5, G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application.

Candidates will be assessed through careful consideration of:

1. Their current driver's abstract
2. Their performance during application interviews
3. Their performance on any driver competency assessments

Shift

Monday - Friday - 1st Shift (Day)

Pay Range

CAD $87,601.67 - CAD $124,609.76

Pay Transparency

Note: Pay is based on several factors including, but not limited to, market location and may vary depending on education/training, and a candidate's work experience.